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Service Designer
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Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeJob Title: Service DesignerWe are seeking a skilled Service Designer to join our team at 383 | B Corp®. As a Service Designer, you will play a critical role in shaping the digital experiences that drive business results and positively impact people's lives.About the RoleThe Service Designer will be responsible for assessing complex business problems,...
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Service Designer
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Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeJob Title: Service DesignerWe are seeking a skilled Service Designer to join our team at 383 | B Corp®. As a Service Designer, you will play a critical role in shaping the digital experiences that drive business results and positively impact people's lives.About the RoleThe Service Designer will be responsible for assessing complex business problems,...
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Service Designer
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Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeService DesignerWe're seeking a skilled Service Designer to join our team at 383 | B Corp®. As a Service Designer, you'll play a crucial role in shaping the digital experiences that drive business results and positively impact people's lives.About the RoleThe Service Designer will be responsible for assessing complex business problems, identifying...
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Service Designer
1 week ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeService DesignerWe're seeking a skilled Service Designer to join our team at 383 | B Corp®. As a Service Designer, you'll play a crucial role in shaping the digital experiences that drive business results and positively impact people's lives.About the RoleThe Service Designer will be responsible for assessing complex business problems, identifying...
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Service Designer
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Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeService DesignerAt 383 | B Corp®, we're seeking a skilled Service Designer to join our team of digital product specialists. As a Service Designer, you'll play a crucial role in shaping the future of our clients' digital experiences.The RoleYou'll work closely with our cross-functional teams to design and deliver innovative digital services that meet the...
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Service Designer
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Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeService DesignerAt 383 | B Corp®, we're seeking a skilled Service Designer to join our team of digital product specialists. As a Service Designer, you'll play a crucial role in shaping the future of our clients' digital experiences.The RoleYou'll work closely with our cross-functional teams to design and deliver innovative digital services that meet the...
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Service Designer
2 days ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeAbout the RoleWe are seeking a skilled Service Designer to join our team at 383 | B Corp®. As a Service Designer, you will play a critical role in shaping the future of our digital services and experiences.Key ResponsibilitiesDevelop and implement service design strategies that meet the needs of our users and stakeholders.Lead service design projects from...
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Service Designer
2 days ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeAbout the RoleWe are seeking a skilled Service Designer to join our team at 383 | B Corp®. As a Service Designer, you will play a critical role in shaping the future of our digital services and experiences.Key ResponsibilitiesDevelop and implement service design strategies that meet the needs of our users and stakeholders.Lead service design projects from...
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Service Designer
6 hours ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeJob DescriptionAt 383 | B Corp™, we're seeking a skilled Service Designer to join our team. As a Service Designer, you'll play a crucial role in shaping our digital services to meet the needs of our users.Key Responsibilities:Develop and implement service design strategies to drive business growth and user satisfaction.Lead service design projects from...
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Service Designer
4 hours ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeJob DescriptionAt 383 | B Corp™, we're seeking a skilled Service Designer to join our team. As a Service Designer, you'll play a crucial role in shaping our digital services to meet the needs of our users.Key Responsibilities:Develop and implement service design strategies to drive business growth and user satisfaction.Lead service design projects from...
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Service Designer
4 days ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeService DesignerAt 383 | B Corp®, we're seeking a skilled Service Designer to join our team of digital product specialists. As a Service Designer, you'll play a crucial role in shaping the future of our clients' digital experiences.About the RoleThe Service Designer will be responsible for assessing complex digital engagement situations, identifying areas...
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Service Designer
4 days ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeService DesignerAt 383 | B Corp®, we're seeking a skilled Service Designer to join our team of digital product specialists. As a Service Designer, you'll play a crucial role in shaping the future of our clients' digital experiences.About the RoleThe Service Designer will be responsible for assessing complex digital engagement situations, identifying areas...
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Service Designer
2 weeks ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeService DesignerWe are seeking a skilled Service Designer to join our team at 383 | B Corp®. As a Service Designer, you will play a critical role in shaping the digital experiences that drive business results and positively impact people's lives.About the RoleThe Service Designer will be responsible for assessing complex business problems, identifying...
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Service Designer
2 weeks ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeService DesignerWe are seeking a skilled Service Designer to join our team at 383 | B Corp®. As a Service Designer, you will play a critical role in shaping the digital experiences that drive business results and positively impact people's lives.About the RoleThe Service Designer will be responsible for assessing complex business problems, identifying...
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Service Designer
3 weeks ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeAbout the RoleAt 383 | B Corp™, we're seeking a skilled Service Designer to join our team of digital product specialists. As a Service Designer, you'll play a crucial role in empowering digital communities and creating high-performing, inclusive digital platforms and experiences.Key ResponsibilitiesAssess complex digital engagements, identify areas of...
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Service Designer
3 weeks ago
Birmingham, Birmingham, United Kingdom 383 | B Corp™ Full timeAbout the RoleAt 383 | B Corp™, we're seeking a skilled Service Designer to join our team of digital product specialists. As a Service Designer, you'll play a crucial role in empowering digital communities and creating high-performing, inclusive digital platforms and experiences.Key ResponsibilitiesAssess complex digital engagements, identify areas of...
Service Designer
4 months ago
We are recruiting for senior consultants in service design . Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co-create new service propositions or evolve existing services and manage relationships between different groups. You’re a champion of user-centred design and also have a strong understanding of Agile methodology and how the different members of an Agile team contribute to service design.
As a senior consultant in service design , you’ll be seen by the client project team and senior client stakeholders as a trusted expert in your field. You may perform the role of a service delivery lead overseeing our project delivery team. Depending on the size, complexity, and needs of the project, you will manage various dependencies across teams and departments.
You will support the team in delivering at pace by working effectively across organisational, technical, and situational boundaries and translating concepts into tangible deliverables for the team to execute on.
Contributing to the service design Community of Practice, you may also be a line manager. Lead strategic planning for the client’s service to ensure it meets business and user needs.
Articulate goals for the service through artefacts such as service maps, value propositions or service blueprints.
Generate concepts, proposals and plans for new service propositions, or to evolve and improve existing services.
You will be an expert at designing services from end to end and improving existing services that are underperforming. Experience of working with service/product owners and senior stakeholders is essential, as is the ability to take a pragmatic approach to meeting a client’s needs.
Be confident working with senior stakeholders, demonstrating how user research and service design analysis techniques have been used to support the design decisions
Manage relationships effectively, building long-term, strategic partnerships
Have advanced experience with Agile delivery
Government Digital Service (GDS) or Public Sector experience is an advantage but not essential.
Service design is a fairly new and broad profession and we expect you to have expertise or experience in one or more of the following related design disciplines: user experience design; business analysis; digital strategy; As well as a competitive salary which we’re transparent about from the outset, you can also expect a range of benefits:
~ Contributory pension scheme (company 6% with employee contributions of 2%)
~25 days holiday plus UK public holidays
~ Perkbox access for a wide range of discounts
~ Critical illness cover
~ Life assurance and death in service cover
~ Cycle-to-work scheme for the avid cyclists
~ Salary sacrifice electric vehicles scheme
~ Season ticket loans
~ Financial and general wellbeing sessions
~ Flexible benefits scheme with options of:
~ private health cover
~ private dental cover
~ additional company pension contributions
~ additional holidays (up to an extra 2 days)
~ tree planting
