Senior Policy Lead

4 weeks ago


North East England, United Kingdom Mvdauk Full time

We are here to support , promote and develop voluntary and community action in Middlesbrough
To support the residents of County Durham to get the best from local health & social care services.To gather the views and experiences of local people about health & social care services.
To share that information with relevant partners and service providers, and to help to effect positive change.
To promote the work of Healthwatch County Durham with local residents and key stakeholders.
To engage with individuals, groups and communities across County Durham, gathering robust information and evidence to be shared with relevant partners and service providers.To ensure a community orientated and co-production approach is applied to consultation and engagement.
To use a range of engagement and consultation techniques, including focus groups, 1-1 sessions, workshops, surveys and questionnaires, drop-in activities and online engagement.
To use online systems for the recording of engagement and signposting information.
To maintain and provide information as required in relation to performance and outcomes monitoring.
To support the volunteer co-ordinator in the recruitment, training and involvement of volunteers as required.
To represent Healthwatch County Durham at partnership events, networks and forums.
To actively participate in promotion opportunities for Healthwatch County Durham, such as public events, on-line marketing and attendance at local activities.
To operate within organisational policies and procedures, including confidentiality, safeguarding, information governance and data protection.
To carry out all responsibilities in line with the organisation’s Equality & Diversity Policy.
To undertake any training and development deemed appropriate.
To undertake any additional duties required by your Line Manager or PCP Senior Manager.


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