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Principal SRE

2 months ago

Clerkenwell Greater London, United Kingdom Sky Full time
We believe in better. And we make it happen.

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new.

From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What You'll Do Strategy & Leadership
  • Contribute towards the strategic direction for container developer platforms, cloud platform automation and cloud persistence services, guiding their implementation and integration across the department product and project deliveries.
  • Align technical strategies with departmental goals, ensuring that solutions meet both short-term objectives and long-term vision.
  • Help to shape the specification, documentation, and delivery of a common deployment automation framework across the department.
  • Work within the wider site reliability engineering teams to ensure consistent design, implementation, and reliability standards.
Communication & Delivery
  • Collaborate with cross-functional teams to ensure the successful delivery and ongoing support of all Cloud, Windows, Unix, Storage or Database product or project deliverables.
  • Communicate work status regularly with a clear articulation of design choices along the way.
  • Stay abreast of industry trends and emerging technologies, continuously expanding your knowledge and skills to drive innovation and excellence.
Continuous Improvement & Reliability
  • Continuously improve the security, availability, scalability, latency, and efficiency of our internal or customer-facing services.
  • Utilise your proficiency across scripting languages to automate tasks and streamline support and delivery operations.
  • Driving technical excellence in everything we do and fostering a culture around data driven reliability, monitoring and automation following SRE principles.
  • Identify opportunities for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams.
Support
  • Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning.
  • Engage with Platform Support teams to assist with 24/7 on-call incident resolution (rota-based) and engage various teams including 3rd parties for support escalation.
  • Be aware of wider issues beyond technology such as financial and organisational; articulating and escalating where necessary.
What You'll Bring
Required:
  • Principal-level knowledge and experience of working in an SRE/DevOps related field.
  • Certification in Kubernetes administration, development, or security. CKA, CKAD or CKS.
  • Demonstrable proficiency in designing and implementing infrastructure and public cloud solutions.
  • Deep knowledge of scripting languages such as Python, Bash, PowerShell.
  • Expertise with container orchestration and container runtime technologies such as Docker and CRI-O.
  • Experience with Linux administration, including command line interface and shell scripting.
  • Proven experience of working within Agile methodologies such as SCRUM and Kanban successfully.
  • Strong problem-solving skills and ability to troubleshoot issues in a complex environment.
  • Experience of implementing monitoring solutions and metric driven alerting using products such as Grafana.
  • Experience of delivering or supporting messaging services such as AmazonMQ, Kafka, RabbitMQ or ActiveMQ.
  • Proven experience of working alongside development teams leveraging GitOps and CI/CD principles, practices, and capabilities.
  • Thorough understanding of networking concepts including switches, routers, firewalls, and load balancers.
  • Strong written and verbal communication skills.
  • Extensive experience with one or more cloud providers such as AWS, Azure, or GCP.
  • Excellent interpersonal and communication skills for collaboration with internal teams and stakeholders.
  • Good understanding of security frameworks such as NIST/SOC 2/ISO/IEC.
  • Proficiency in documentation and presentation to effectively communicate technical solutions.
  • A natural team player, continuously and proactively communicating, engaging with, and leading the teams when required.
Preferred:
  • Bachelor's or master's degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude).
  • Relevant certifications from AWS.
  • Advanced scripting knowledge with proven development experience.
The Rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences
Inclusion & How You'll Work
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later in the recruitment process.

Your Office Space Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Criminal Record Check
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.