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Senior Group Infra

3 months ago

London, United Kingdom Sky Full time
We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new.

From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

What You'll Do
  • Collaborating with internal Enterprise Technology teams to manage the design and implementation of strategic cloud platform initiatives that cater to the evolving needs of our internal customers.
  • Collaborating closely with the Head of Cloud Platforms & SRE, Programme Manager, Senior Product Manager, and Architecture Teams to ensure seamless coordination and alignment of infrastructure initiatives and department objectives.
  • Continuously engaging in active dialogue with internal customers to understand their changing priorities. Using this feedback to inform and help to shape our product and project priorities.
  • Championing a culture of improvement by continuously managing the evaluation and adoption of the latest technologies and best practices.
  • Engaging with your direct reports across group to drive the convergence and improvement of support and delivery processes.
  • Taking responsibility for the strategy towards cloud adoption, working closely with the product teams to shape new platform features and a migration strategy for legacy applications.
  • Establishing and monitoring key performance indicators (KPIs) to gauge the efficiency, impact, and success of the infrastructure teams.
  • Coach and educate your direct reports on Agile, SRE and product best-practices.
  • Ensure continuous adherence to Sky and industry security standards and policies.
  • Serving as a role model for Team Leads and Principal Engineers, emphasising consistent communication, clear prioritisation, and robust objective-setting as integral components of Performance Development Plans (PDPs).
  • Leading and motivating the SRE & Infrastructure, fostering a culture of high performance, innovation, and continuous improvement, while also providing professional development opportunities for all team members.
What you'll bring
Required:
  • Proven experience in leading and managing a team of SRE & Infrastructure Engineers, demonstrating strong leadership and people management skills.
  • Proficiency in a wide range of cloud & infrastructure technologies, including but not limited to Azure, AWS, Windows, Unix, Virtualisation, Database and Unix technologies.
  • Track record of successfully delivering large-scale infrastructure projects on time and within budget, with experience in project management methodologies such as Agile or ITIL.
  • Ability to develop and implement strategic plans for SRE & infrastructure engineering, aligning technology solutions with the department goals and objectives.
  • Effective interpersonal and communication skills for engaging with internal stakeholders, understanding their evolving needs, and providing solutions.
  • Experience in vendor selection, contract negotiation, and ongoing vendor relationship management to ensure cost-effective and efficient infrastructure services.
  • Knowledge of industry compliance standards (e.g., ISO, NIST, GDPR) and experience in implementing security measures and protocols to protect infrastructure and data.
  • Strong interpersonal and communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders and collaborate with cross-functional teams.
Preferred
  • Bachelor's or master's degree in computer science, engineering, or a related field. (Not essential if you have related experience or aptitude).
  • Certifications in ITIL Foundation, Practitioner, or greater, reflecting a clear understanding of infrastructure best lifecycle and best practices.
  • Certifications in Agile management, such as Scaled Agile Framework, Certified Scrum Product Owner or similar.
  • Proficiency in task and incident management tooling such as ServiceNow.
  • Proficiency in product management tools like JIRA and Aha
  • Good understanding of infrastructure-as-code tools such as Terraform and Ansible.
  • Understanding of virtualisation technology such as VMWare vSphere, vCentre and ESXI hosting.
  • Understanding of security frameworks such as NIST/SOC 2/ISO/IEC.
  • Understanding of FinOps tooling, processes, and governance around cloud infrastructure.
Team Overview
Content technology and innovation

Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content.

The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences
Inclusion & how you'll work
Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.

We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your Office Base
Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.

But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.