Service Desk Manager

4 weeks ago


Huddersfield West Yorkshire, United Kingdom Talent Full time

Are you a seasoned IT professional looking for an exciting opportunity to lead a dynamic team? I am currently seeking an IT Service Desk Manager position with my client team in Huddersfield, with the flexibility of working two days in the office and three days remotely.
You'll be leading a team of dedicated professionals, including 1st Line and Application Support Specialists.
Strong customer service skills are essential for building relationships with various teams across the organisation.
You'll be responsible for reporting and identifying pain points within their service desk. They're seeking someone who has previously excelled in a similar role, with a strong background in ITIL.


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