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Production Coordinator

2 months ago

Leeds, United Kingdom Stored Value Solutions (SVS) Full time

Stored Value Solutions (SVS), a subsidiary of Corpay Inc., is a world leader in gift cards whose mission is to increase the value and impact of our clients' gift card programs. We are a pioneer in the industry with 25+ years of experience and originate processing in more than 50 countries and more than 45 currencies. SVS serves more than 25% of the top 250 Global Retailers and 35 of the Top 100 US Retailers.

SVS is focused exclusively on discovering and delivering better ways for retailers and restaurants to maximize revenue from their stored value programs. Our continued investment in people, technology, operations, and new products directly benefits our clients by delivering the latest technology, the highest level of service, and the most effective ways to engage and delight consumers across multiple channels.

We never stop trying to find ways to make stored value more attractive, more fun, more engaging, easier to buy, easier to use, more rewarding to give, and more iron-clad when it comes to preventing fraud. In fact, over the past 5 years, we have invested millions of dollars in new solutions for our clients. Our chief focus in these investments has been in the areas that have the greatest impact on our clients: Our Technology, Our Analytics, Our Fraud Prevention Solutions, and – most importantly – Our People.

The Production Coordinator's purpose is to facilitate order entry, purchase order entry, commercial invoicing, data signoffs, shipping administration, support obtaining of supplier costs and support job tracking.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

The Production Coordinator provides an administrative and operational support level to the Pre-Production / Production Management team.

Key areas of activity and responsibilities:

Order Entry

Purchase Order Entry

Shipping administration

Data Signoffs

Commercial Invoicing

Support job tracking

Support obtaining of supplier costs

Support the artwork sign off process

Prioritize, plan and schedule day-to-day routines and assigned projects to facilitate the overall needs of the International Card Production department.

Supervisory Responsibilities

Supervision of other personnel not required in this position.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Job Knowledge - Understands duties and responsibilities; Possesses necessary job skill and knowledge; Possesses necessary technical skills and knowledge; Keeps current with new developments; Understands and promotes company mission and values.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflow and procedures.

Productivity - Manages expected workload, manages priorities and deadlines; Takes on additional responsibilities; Develops and follows work procedures and policies. Manages time effectively and handles information flow.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Two-year college degree preferred (but not essential) or equivalent work experience in purchasing, print-related business working in either pre-production / production / customer service (including placement of external work to pre-agreed vendors) or ideally a combination of all three. Having a detailed understanding and hands on experience of the workflow of a print environment.

Basic Skills

Must be able to articulate artwork requirements and capabilities to internal staff, clients, and vendors in a precise, professional manner. Ability to multitask between estimating and scheduling throughout the day as well as lead/participate in team meetings as needed.

Additional Skills

Must have knowledge of PC operating systems, also, knowledge of the terms and vocabulary used in a commercial print facility and in-depth knowledge of commercial print technologies and capabilities.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have normal color perception (no color blindness)

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May require overnight travel on a limited basis.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.