Contract Operations and Facilities Senior Manager

3 weeks ago

United Kingdom Coventry City Council Full time

The Facilities Management (FM) Service comprises several diverse and multi-disciplined teams that are responsible for the safe operation, management, maintenance and efficiency of the Council’s property assets. The teams provide a range of services and support to the Council’s operational, commercial and schools portfolios ensuring the Councils legislative obligations are fulfilled. You will be joining a fast paced and rewarding service, maintaining and operating our vast property portfolio ranging from the Grade I listed Guildhall to our modern One & Two Friargate buildings.
We value and respect the diversity of our team and aim to recruit a workforce which reflects our diverse communities. Within our Facilities team women and people from minority ethnic backgrounds are currently under-represented, as a result we would like to encourage both women and people from minority ethnic backgrounds to apply for this post. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability or who are neuro diverse.
Our ValuesIn line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.
We help and encourage everyone to be their best and do their best.
We work together to deliver the best services for our residents.
We put diversity and inclusion at the heart of all we do.
We are looking for an enthusiastic Facilities Manager (Operations) to be responsible for managing a portfolio of properties and services, ensuring value for money, condition and safety are all achieved and continually improved upon. You will be part of a core team of FM professionals providing quality service delivery to employees, tenants and building users.
As the Facilities Manager (Operations) some of your key responsibilities will include managing and operating key FM soft services contracts such as manned guarding, washroom hygiene, window cleaning and confidential waste ensuring that value for money is achieved, and an efficient service delivery is received. You will work with procurement colleagues when contracts require re-tendering, and work with service providers in setting and reviewing the service level agreements and KPI's.
You will work strategically across our suburban property estate providing corporate landlord support to service areas who occupy our properties, ensuring that the corporate landlord model is adhered to. You will be responsible for carrying out project management of small – medium sized project workstreams, and also provide wider resilience support to our other portfolios within FM Operations consisting of our Friargate District, City Centre and Housing and Homeless.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We are looking for an experienced Facilities Management professional who can demonstrate:
Good levels of contract management skills and experience
Property management skills and experience
Project Management
Good communicator and able to challenge where required poor levels of service delivery
For a informal conversation or for more information on this position please contact Scott Morris, Deputy Head of Facilities Management -scott.If you need help or support to complete your application, please visit ouraccessibility pageto see how we can assist you.
About CoventryCoventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

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