Customer Support Engineer-Office…

1 month ago


Banbury Oxfordshire, United Kingdom Prodrive Full time

Joining one focused and driven team, you will challenge boundaries in order to change the game for our customers. We are the world's leading independent motorsport company and the business behind some of the greatest names and achievements in motorsport over the last 40 years. Our skilled Technicians, Mechanics, Fabricators and Engineers work together every step of the way to design, build and run elite competition cars on the track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We're seeking a talented and motivated Customer Support Engineer to provide the highest level engineering support on event to our Rally Raid Customers competing around the globe.
To include programming of electronic control units and setting of car systems to maximise performance and reliability.
Ensure efficient operation of the car, powertrain, and systems by the customer.
Ensure car complies with technical regulations and event specific regulations.
Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics.
Ensure spares package is suitable for the event and maintain mileage records with customer to maximise performance and reliability.
Prepare post event report to include event and performance analysis of car and team.
Prepare high quality technical documentation and details of technical updates and release to customers.
Be responsible for maintaining the office environment and team member appearance and behaviour according to Prodrive standards.
Be pro-active in the development and improvement of internal systems to improve efficiency and quality.
Mechanical or Automotive Engineering).
A desire to travel and experience some of the best motorsport events around the globe.
Be confident in working and travelling alone, managing travel plans and being self-sufficient.
An attractive salary which will grow in line with your ongoing development and impact
~25 days holiday (which increases with long service) with an opportunity to purchase up to 15 extra days
~ Training opportunities for continuing professional development
~ Car and pension salary sacrifice schemes
~ Paid time off for volunteering
~ Social events throughout the year
~ Exclusive company discounts
~ Life assurance

We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential.



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