Senior Service Delivery Manager

3 weeks ago

Camberley Surrey, United Kingdom VINCI Facilities Full time

Hours: Full Time - 40 hours - Monday to Friday
Creating and maintaining great places to live and work delivered by excellent people who care…
We are recruiting for a pivotal role within our Technical Services team as part of a new Defence contract covering a London portfolio.
The Technical Facilities Managerwould have responsibility for the operational delivery of M&E/Fabric and Hard services works including planned, reactive and small quoted works across numerous sites across the region. You will manage the overall performance of our sub-contracted delivery to ensure service delivery to the highest standards are maintained across the bases. You will continually review operating performances to ensure efficiency and first-time fix ratio is maximised. You will have extensive experience managing multi discipline facilities management and the ability to grow and develop relationships with the client.
This a new contract dedicated to the RFCA (Reserve Forces Cadet’s Associations) which goes live in August 2024 however this role will be required immediately as part of the mobilisation of the contract.
Excellent stakeholder management skills
• Experience of managing performance (SLA’s/KPI’s) using CAFM system
• Technical knowledge/background + IOSH Trained
• In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.
We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities. #

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