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Service Coordinator Part-time Permanent

1 month ago

Hemel Hempstead Hertfordshire, United Kingdom Reed Full time

Service Coordinator
Contract Type: Maternity Cover (approx. 9 - 12 months with potential for going permanent)
Initially office-based, transitioning to remote work
We are seeking a Service Coordinator to join our team on a maternity cover contract with the potential to become permanent for the right candidate. This role is crucial in supporting a growing area of our business and requires a professional individual with exceptional organisational skills and attention to detail. Issue service reports upon completion of works and produce customer quotations.
Schedule subcontractor service visits and assist with updating monthly service reports.
Update the CRM system and create new customer accounts.
Engage in regular phone and email communication with the team, subcontractors, customers, and end-users.
Proficient in handling inbound calls for customer queries and service requests.
Strong skills in Microsoft Word, Excel, and Outlook.
A proactive ‘Can Do’ attitude and a passion for achieving high levels of service and delivery.
Opportunity to transition from a temporary to a permanent role based on performance.
Comprehensive training followed by the flexibility of remote work.
To apply for the Service Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
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