Weekend Contact Centre Advisor
2 weeks ago
The Client Care Advisor is a highly skilled, contact centre based individual who manages diverse customer needs (including. new sales opportunities, client relationship building to encourage repeat purchase, after-sales support and general enquiries) within a luxury omni-channel environment (including. The Client Care Advisor finds ways to provide an exceptional Tiffany Experience. They are brand advocates delivering the highest service levels to every client and developing strong and lasting client relationships.
Fluent in Spanish, French, and English to deliver;
Build enduring client relationships and inspire loyalty to our brand by creating a warm welcome and providing a personal service that ensures clients feel truly valued, which differentiates Tiffany & Co. from the competition.
Demonstrate emotional intelligence in the escalation of service issues with the appropriate level of concern for the resolution and the client’s experience.
Display expertise in a multi-system, multi-tasking environment to manage calls, written correspondence and adhere to business processes and policies.
French Speaking and writing
Familiarity with website technology, website navigation and terminology associated with e-commerce.
weekends as required.
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Weekend Contact Centre Advisor
4 weeks ago
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Weekend Contact Centre Advisor
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Weekend Contact Centre Advisor
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Weekend Contact Centre Advisor
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Weekend Contact Centre Advisor
1 month ago
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Weekend Contact Centre Advisor
3 weeks ago
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