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Head of Training Services

4 months ago

Plymouth Devon, United Kingdom Jago Consultants Full time €29,000 - €35,000

Our client is a privately owned dealership group who are looking to recruit an experienced and successful Service Manager to run their service department, in a small main dealership
Managing a small team of 5 Technicians, 2 Service advisors 
Service Manager Role:
To oversee all aspects of the Service Department operations 
Reviewing CSI surveys and other measures for monitoring customer satisfaction
To challenge and drive the performance of the Service department staff
Manage, coach and motivate your team to build long-term staff delight and potential progression
Monitoring performance against agreed targets / budgets
Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
Review Service KPIs on a regular basis to track / monitor performance and identify trends
Service Manager Requirements: 
Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
You will need to be a ‘leader’ of people and an ambassador for the brand and dealer group
In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package
Basic £29K + Bonus OTE up to £35,000 
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