Quality Assurance Deputy Manager

1 week ago

Cambridge Cambridgeshire, United Kingdom Cambridgeshire & Peterborough NHS Foundation Trust Full time

The collaborative consists of the following providers of specialist mental health and learning disability care:


Cambridge and Peterborough NHS Foundation Trust (CPFT)
Central and North West London NHS Foundation Trust (CNWL)
East London NHS Foundation Trust (ELFT)
Essex Partnership University NHS Foundation Trust (EPUT)
Hertfordshire Partnership University NHS Foundation Trust (HPFT)
Norfolk and Suffolk NHS Foundation Trust (NSFT)

The Provider Collaborative is engaging with strategic partners, service users and carers across the region in establishing and leading the development of the new models and pathways of mental health care. Put service users at the heart of all decisions.
A genuine commitment from all parties to make the new arrangements work.
Share risks as well as benefits.

Additional services will be included over time.


In order to deliver Lead Provider roles and responsibilities, a single Transformation and Commissioning Team (TACT) has been established responsible for:


Strategic planning and service development
Clinical oversight and quality assurance
Contractual, financial and informational oversight

The vital role of a Deputy Head of Quality within the East of England Provider Collaborative encompasses both Quality Assurance and Quality Improvement. Ensuring that the care received by people in Specialised Mental Health Services are of high quality.


We are looking for an engaging, enthusiastic, and experienced leader who can build robust relationships with a variety of providers and other stakeholders in both statutory and non-statutory organisations, so as to drive forward the Provider Collaborative quality agenda.
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult and Older Peoples Mental and Physical Health, Forensic & Specialist Mental Health, Learning Disabilities, Primary Care and Liaison psychiatry, Substance Misuse, Social Care, Research and Development.As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities.
To provide strong and visible leadership across the Collaboratives six Trusts, in developing and implementing policies and approach for a single unified quality assurance framework that provides compliance monitoring and reporting to the Collaborative to deliver the agreed clinical outcomes and improvements to services and patient experiences.
The post holder will adopt a proactive outward facing role with local commissioning quality leads, NHSE, CQC and other provider collaboratives to ensure wider quality surveillance processes are in place that reduce duplication, enable sharing of lessons learnt and best practice and move towards one integrated quality assurance system.
Working with the Head of Quality and other designated leads, seek assurance and monitor compliance in relation to quality KPI dashboard, QSIS, CQC regulatory requirements, clinical policy and guidance and best available clinical evidence.
To work in partnership with clinical and quality leads in providers and local commissioners, ensuring the quality assurance and reporting framework is effectively communicated and understood by NHS and Independent Sector providers, and local commissioners.
To provide line management and development of a team of Case Managers, and the Participation and Engagement team within the Commissioning Hub
To ensure opportunities for learning and development are systematically captured and shared across Collaborative system.
To deputise for the Head of Quality and or represent the TACT Quality agenda at regional meetings and forums.

Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
Recent / current experience of Professional Development

Significant experience in a senior role in an NHS or independent sector provider or commissioning organisation
Significant experience within a senior level in a clinical directorate or commissioning team leading on clinical risk management and quality assurance.
Policy developing policy Expertise of working with a wide range of stakeholders including the local authority, NHS and independent healthcare providers
Ability to develop and maintain communication with people about difficult and complex matters and/or in difficult situations, varying language and style as appropriate.
Ability to operate effectively in clinical academic operational environment with multiple stakeholders
Ability to analyse a range of complex quality data and formulate action plans

Clinical expert, with extensive knowledge of contemporary clinical services and national policy especially in relation to quality assurance and professional practice.
Understanding of current NHS policy i.e. Travel independently around the region
Willingness to be flexible in approach and attitude
Cambridgeshire and Peterborough NHS Foundation Trust
Fulbourn Hospital

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