2nd line Support Analyst

3 weeks ago


Manchester, United Kingdom Grassroots Recruitment Limited Full time

Our client is looking for someone to join their organisation in a 2nd line support capacity. This company has a strong belief in training, and such is the nature of their diverse technical stack, the ability to develop new skills is excellent. 

This role will be primarily based from their office, with 1 day working from home and occasional travel (expensed) to customer site as required.

A suitable background will include: –

  • Ideally 3 years+ experience in a technical support / helpdesk role at 1st/2nd line level
  • Strong Office 365 support experience including Active Directory
  • Windows Server (2012-2022)
  • Virtualization (Hyper-V, VMWare)
  • Excellent communication skills
  • Ideally some knowledge of Azure

Immediate interviews and start are available for the right person.

If you are looking for a role which will allow you to learn a huge amount of new skills, this could be ideal. The tech stack is diverse and it is a close-knit team which focus on developing people's skills and giving them experience with new technologies.

To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this 2nd line Support Analyst role, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion.

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this 2nd line support vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.

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