Client Relations Director

3 weeks ago

London, United Kingdom beCuriou Full time

beCuriou is a travel and events company established in 2013, focusing on high-end private and corporate clients across the world. We aim to be industry leaders in personal service and sophistication. beCuriou has two offices, in London and Oslo, with a third office in Singapore planned to open within 6-9 months.

To enhance our capacity, we are hiring for an exciting senior position in our London office.

Role Description

  • Creating and managing tailor-made itineraries for UHNWI.
  • Client facing (email, phone, and in-person) and final decision maker on high value bookings.
  • Conducting extensive research into each and every trip – private and groups. 
  • Using sales skills to convert enquiries into bookings.
  • Using industry knowledge to lead the team on trends, travel products, travel contacts, and more. 
  • Collaborate with team members, provide assistance and product knowledge relevant to their ongoing bookings.
  • Ensure our relationships are well maintained, with both clients and suppliers. 

Qualifications

  • 8+ years of experience at a luxury travel agency tailoring complex bespoke travel itineraries. 
  • Experience in handling bookings from start to finish, including pricing, invoicing, and budgeting. 
  • Good negotiation skills and know-how of industry practices and standards.
  • Extensive destination knowledge and in-depth knowledge of luxury hotel brands & affiliations.
  • Excellent client relations skills and inter-personal skills. 
  • Experience in planning high-end events preferred.
  • Driven, proactive, and structured. 
  • Exceptional attention to detail and service delivery.
  • Interest in gastronomy, wine, art and culture, mirroring the interests of UHNWI.
  • Enjoy working in a hectic work environment.
  • Good values and attitude.
  • University degree preferred. 

Our Offer

  • A corporate culture with long-term perspective, spirit of entrepreneurship, and a will and ability to invest in the future development of the company and its employees. We take care of our colleagues and ensure they are the best people in the industry. 
  • A competent and diverse set of colleagues.
  • Future growth plan for offices in Singapore and Switzerland, alongside the development of our Impact Travel offering. 
  • Highly competitive salary and commission structure. 
  • Annual company trips (past trips include South Africa, Peru and Tanzania). 
  • An opportunity to enhance your industry knowledge through travel and other opportunities. 
  • An office in Marylebone that includes bike storage, shower facilities, and more. 
  • Full time position: Monday to Friday from 9am – 5pm. 

If you feel you're right for us please email Miriam Braun (mb@becuriou.com) or Edward Wendel (ew@becuriou.com). Only applications with both CV and cover letter will be accepted.

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