Telesales Representative

4 weeks ago

Midlands, United Kingdom Eden Mobility Limited Full time

Eden Mobility, the UKs leading Mobility provider, are looking to recruit an enthusiastic and self-motivated, highly driven Telesales Representative/Advisor to join their busy Sales Department.

Responsibilities include:

  • Contacting potential or existing customers to inform/advise them about our products
  • Answering inbound calls from potential or existing customers
  • Asking questions to understand customer requirements and book appointments for home visits.

Job brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for maintaining good customer relationships and discussing new products in our range.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the companys reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements and skills

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

This fantastic opportunity to join the UK's leading mobility company also comes with an excellent sales package which includes a £23,000 plus commission/bonus. You will receive 20 days paid holidays per year plus all bank holidays, rising to 21 days after 1 years complete service, with an incentive to earn extra holiday time through consecutive non-sickness.

Working hours are Monday to Friday 08:30 to 17:00 and alternative Saturdays 08:30 to 14:00

JBRP1_UKTJ

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