Housing Business Support Manager

2 weeks ago


Essex, United Kingdom Sprightly Services Limited Full time

Exciting opportunity for a Housing Business Support Manager. The role offers flexible working, with the expectation of being in the office 2 days per week.

Accountabilities

  • Manage capital works programs: Set programs, contract management, budget monitoring, and completion data recording.
  • Ensure gas/electrical safety compliance: Generate compliance reports, raise priority works, and assist in legal processes.
  • Monitor KPIs and performance: Utilize Ideagen software to manage KPIs, generate monthly reports, and update targets regularly.
  • Develop policies and procedures: Create procedures to improve service delivery and knowledge within teams, such as rents procedure and OHMS amendments.
  • Maintain data quality: Ensure accuracy of data in various systems including HMS, KPI software, and contracts, and provide clean data to contractors for improved service delivery.

Experience You Will Bring

  • Knowledge of the procedures, operational functions, and legislative requirements of the housing sector
  • Able to communicate effectively and represent the council in a positive and professional manner
  • Excellent IT skills, including use of a range of software packages such
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