Operations Assistants

4 weeks ago


London, United Kingdom Maayan payments Full time

Job Description
We are looking for an enthusiastic and organized Executive Assistant to join our growing business. This is a great opportunity to join our small but expanding company. Executive Assistant responsibilities include managing internal and external communications, scheduling meetings, managing suppliers, greeting visitors, and providing general administrative support to our employees. A successful candidate should also have experience with a variety of office software (email tools, spreadsheets, and databases) and be able to handle administrative duties accurately. Ultimately, the executive should ensure the smooth running of the office and help improve company procedures and day-to-day operations, including customer services and customer monitoring.
Responsibilities
•Maintain the office condition and assist with office operations and procedures.
•Provide general support to visitors and assist in the onboarding process for new hires.
•Liaise with facility management vendors, including cleaning, catering, and security services.
•Manage mail, and electronic mail, and ensure timely records management.
•Schedule meetings and appointments as required.
•Assist the Director with administrative tasks and other day-to-day operational activities.
•Generate various reports and print them from the system regularly.
•Manage customer calls and provide customer support as needed.
•Assist in transaction monitoring reports and KYC reports.
•Provide various reports from the back-office software.
•Respond to customer queries and follow up with customers as needed.
•Upload various documents received from customers to the back-office software.
•Provide general administrative support including filing, copying, and scanning documents
•Maintain confidentiality of sensitive information
•Perform any other tasks assigned as needed.
Qualifications
Bachelor's degree or equivalent experience
Knowledge of office administration and customer service responsibilities, systems, and procedures.
Proficiency in MS Office (specifically MS Word, Excel, and Outlook).
Hands-on experience with office machines such as printers, computers, and phones.
Knowledge of customer screening software is preferable
Employment eligibility in the UK is required.
Experience:
•Previous experience in an office or administrative role is preferred
•Excellent phone etiquette and communication skills
•Strong organizational skills with the ability to prioritize tasks effectively
•Proficient in using Google Suite (Docs, Sheets, Slides)
•Ability to handle confidential information with discretion
•Strong attention to detail and accuracy in work
•Knowledge of clerical procedures and office management
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