Cleaning Contract Manager
4 hours ago
Cleaning Contract Manager Permanent Opportunity
Hours of Work: Monday to Friday 40 hours. (You will normally work 40 hours per week, Flexibility is required, and your hours may need to be changed to cover for absences and to meet business needs. (Note:A Criminal Records Bureau check may be carried out for this role.
To provide operational support at contract level and ensure that all operational requirements of the contracts are met.
Operational planning at contract level with responsibility for contract performance and monitoring, ensuring all operational requirements of the contract are met.
Recruitment, training, performance management & retention of staff.
Management of budgets and provision of reports.
Notification of any health and safety, environmental or premises management concerns to the Health & Safety Focal Point or Environmental Focal Point.
The role of Cleaning Contract Manager is vital as you are co-ordinating the operations function ensuring client satisfaction at Calber sites. It is important to believe that you work in the best Facilities Management organisation in the country. Clients should have their enquiries dealt with as soon as possible. You are responsible for keeping up to date records and developing management systems. Provision of operational support at contract level, ensuring that all operational requirements of the contracts are met. This includes the provision of cover cleaning operatives, often at very short notice and may require the Contract Manager to personally clean the site if cover cleaning operatives cannot be sourced.
Operational planning at contract level with responsibility for contract performance and monitoring. Management of all directly employed staff including Area and Site Supervisors including recruitment and selection, training, performance management and staff retention. Management of budgets in liaison with the Operations Manager.
Collation and reporting of management information and the development of management systems.
Contact point for enquiries from Calber departments including sales, stores, administration, accounts, HR and payroll.
Provision and maintenance of Site Reference Manuals at all sites in designated area including Health & Safety documentation, Environmental documentation and COSHH data sheets.
Carrying out risk assessments as required and sending them back to the Health & Safety Focal Point.
Be aware of and proactive in following the Company Environmental Policy, report any noted non-conformances in respect of instructed Environmental procedures to Environmental Focal Point.
Use of computer system in accordance with Calber procedures, including email.
Occasional tasks from the office at the discretion of the management and any additional ad-hoc duties as required.
Understanding and implementing Calbers organisation, services, standard procedures and policies.
Taking part in training and meetings as required.
Informing the HR Manager of any personal or health issues that are causing concern and Payroll Department any change of personal information such as home address, telephone number etc.
Quality aspects
To demonstrate Calber values in regard to customer service, courtesy to all clients, suppliers, work colleagues and other agency professionals.
It is against the law to smoke inside any Calber premises or company vehicles.
You may smoke within a designated smoking area outside the building.
Complete confidentiality regarding client details and Calber work practices is essential under the Data Protection Act 1994 and if breached, could result in disciplinary action and possibly dismissal.
Fill clean driving licence.
25 days holiday plus 8 public holidays.
Pension contribution minimum (3%)
Employee Recognition Scheme
Cycle to work scheme
Employee referral scheme
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