Customer Service Coordinator

3 weeks ago


West Bromwich West Midlands, United Kingdom ST Selection Full time

Company - Leading manufacturing company.
30am-5pm Monday to Friday


This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area.


Dealing with internal / external emails and telephone calls
Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers
Liaising with Area Sales Managers, providing sales support
Updating of CRM information to management system
Building strong relationships at buyer & site level
Minimum of 12 months administration/ customer services experience within a fast paced environment.
Good knowledge of Microsoft Word, Excel and Outlook.
Excellent telephone manner.
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