Lead Product Owner

1 day ago

Warrington Cheshire, United Kingdom IRIS Software Group Full time

Lead Product Owner – Staffology Payroll (Automation & AI)

We’re looking for a Lead Product Owner to drive and shape the Staffology Payroll solution, with a focus on Automation and AI. You will play a critical role in evolving our Autopilot functionality and introducing new AI-driven features to enhance efficiency, accuracy, and compliance in payroll processes.
This is a fantastic opportunity to join a growing, customer-centric business, work on cutting-edge payroll technology, and contribute to the broader Staffology Payroll & Bureau solutions while influencing adoption across customers and colleagues.

Ensure Bugs, Stories, Features, and EPICs are accurately documented in Azure DevOps (ADO) for rapid sprint execution.
Co-create acceptance criteria with engineering and QA teams to ensure development meets business needs.
Partner with Content Designers to create guidance that drives awareness and adoption of new features.
Drive adoption of Staffology Payroll and Staffology Bureau to maximise retention, NPS, and operational efficiency.
Act as an external advocate for payroll software within IRIS and in the marketplace via marketing and social media.
Collaborate closely with Product and Operational Directors to shape and deliver the total Managed Services offering.
Engage with customers and colleagues to understand short-term needs and long-term aspirations, informing product, service, and technology roadmaps.
Manage relationships with internal stakeholders across sales, marketing, support, legal, compliance, professional services, and engineering.
Maintain a regular pulse on customer feedback via shadowing sales calls, user groups, and insight surveys.
Support sales enablement efforts and participate in high-value commercial presentations.
Assist Product Managers in maintaining contractual and commercial documentation for managed services offerings.
5–10 years’ experience as a Product Owner or Product Manager delivering engaging online software products or 5+ years’ experience in payroll software support, payroll service delivery, or payroll operations.
~ Strong background in product ownership, delivery, or support within payroll, with the ability to work within a wider product team to ensure compliance and alignment with business strategy.
~ Deep understanding of UK payroll and HR compliance, working conditions, and regulatory obligations.
~ Ability to identify automation opportunities through analysis of customer pain points, operational bottlenecks, and repetitive processes.
~ Understanding of AI/ML applications in payroll, HR, finance, or regulated industries (e.g., Excellent stakeholder management skills and experience working across operations, commercial, marketing, product, professional services, and board-level teams.
~

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