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Information Technology Support Engineer
1 month ago
Job Opportunity: IT Support Engineer Location: Southampton, Hampshire (Office Based)
Are you an IT professional ready to take on a challenging role in a fast-paced environment? Do you enjoy solving problems, working with technology, and supporting others? Our client is looking for an IT Support Engineer to provide essential 1st and 2nd line support across their business. You’ll work with a mix of hardware, software, and systems, keeping things running smoothly and helping us deliver top-quality supply chain services across the UK and Europe.
Resolving IT issues quickly and efficiently, both onsite and remotely, using a ticketing system to track progress.
Administering Microsoft 365, Azure AD, and Active Directory.
Proactively monitoring systems to spot and resolve issues before they affect users.
Supporting key business tools like Blue Yonder, MintSoft, and Intersoft.
Sharing knowledge and updating internal resources to help the team succeed.
Experience in IT support, with strong problem-solving skills.
Familiarity with Service Desk or ticketing systems.
Knowledge of Microsoft 365, Azure AD, and Active Directory.
Strong communication skills—you can explain technical issues in plain language.
Bonus Skills (Nice to Have):
Knowledge of tools like Intune, Power BI, or scripting languages (e.g., Familiarity with AWS or cloud environments.
Hands-On Experience: You'll work on a wide range of IT challenges in a dynamic environment.
Growth Opportunities: Gain exposure to new systems and technologies while building your expertise.