Passenger Service Agent

4 weeks ago


Birmingham, United Kingdom Optime Group Full time

1 day ago Be among the first 25 applicants
Are you interested in a career in the aviation sector? Aviation Recruitment experts Optime are looking for Passenger Service Agents to join a well-respected and successful client at Birmingham International Airport. This role is open to applicants who have no previous security experience and a genuine interest in aviation, customer service and security.
All necessary training will be fully paid and provided by sector experts including support in obtaining relevant background checks. There is on-site mentoring and clear career pathways leading to specialist management roles within our team, so think big
Start Dates Confirmed For
~14th May 2024

Whats On Offer
Rate of Pay: £11.44 per hour
Shift Pattern: 4 on 4 off
Shift times available: 04:00am earliest start time,
The Airport is operational 7 days per week and candidates will be working on a 4 on 4 off rolling rota. This could be subject to change
Part time roles avaliable
Hours: 6 hours,or 8 hours shifts avaliable.
Weekly Pay
Temp to Perm (performance based).
Main Duties
Being professional, polite and courteous at all times.
Escorting arriving and departing special assistance passengers (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy/caddy as depicted by their categorisation.
Providing assistance with the passenger luggage.
Completing the Daily Equipment Check Sheet, to maintain the operational reliability of the equipment, reporting where necessary, any equipment defects in line with the equipment inspection procedure.
Ensuring that wheelchairs and buggies are always clean and tidy.
Ensure that Centralised Control is updated on progress by use of IT handsets.
Ensure that all necessary paperwork is completed legibly and submitted in a timely manner.
Any additional reasonable duties, as assigned by operational management.
Requirements
Great work ethic.
Excellent communication skills.
Strong Customer Service.
Self-motivated and willing to work using own initiative.
Must be able to start as early as 4:00am and finish as late as 23:00pm.
Full UK Driving licence (desirable).
To multitask and remain calm under pressure.
Previous airport experience is an advantage but not essential.
UK Settled Status (If applicable).
Proof of (current) Address
Successful candidates will be required to complete a basic DBS record check following interview in line with CAA requirements.
PLEASE NOTE : As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history.
For an opportunity to interview for this fantastic role, please submit your CV to apply
Optime Group is acting as an Employment Business in relation to this vacancy. Seniority level
~ Seniority level Entry level

Employment type
~ Employment type Part-time

Job function
Job function Management and Manufacturing
Industries Staffing and Recruiting
Referrals increase your chances of interviewing at Optime Group by 2x
Get notified about new Passenger Service Agent jobs in Birmingham, England, United Kingdom .
Birmingham, England, United Kingdom 3 weeks ago
Market Bosworth, England, United Kingdom 1 month ago
Birmingham, England, United Kingdom 2 weeks ago
Ashby-De-La-Zouch, England, United Kingdom 22 hours ago
Dudley, England, United Kingdom 2 weeks ago
Junior Assistant Coordinator (Silent Witness)
Birmingham, England, United Kingdom 1 day ago
Coleshill, England, United Kingdom 4 days ago
Royal Leamington Spa, England, United Kingdom 5 days ago
Coventry, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 4 days ago
Welcome & Service Assistant (National Offices), NATIONAL TRUST
Swindon, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 3 days ago
Welcome & Service Assistant (National Offices)
Swindon, England, United Kingdom 1 week ago
West Midlands, England, United Kingdom 1 month ago
Birmingham, England, United Kingdom 4 days ago
Birmingham, England, United Kingdom 7 months ago
West Midlands, England, United Kingdom 1 month ago
Coventry, England, United Kingdom 3 weeks ago
West Midlands, England, United Kingdom 2 days ago
West Midlands, England, United Kingdom 2 months ago
Birmingham, England, United Kingdom 5 months ago
Birmingham, England, United Kingdom 5 days ago
West Midlands, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 4 days ago
West Midlands, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr



  • Birmingham, Birmingham, United Kingdom Optime Group Full time

    Are you interested in a career in the aviation sector? Aviation Recruitment experts Optime are looking for Passenger Service Agents to join a well-respected and successful client at Birmingham International Airport. This role is open to applicants who have no previous security experience and a genuine interest in aviation, customer service and security.All...


  • Birmingham, United Kingdom Optime Group Full time

    Are you interested in a career in the aviation sector? Optime are looking for Passenger Service Agents to join a prestigious client at Birmingham International Airport. This role is open to applicants who have no previous security experience and a genuine interest in aviation, customer service and security. All necessary training will be fully paid and...


  • Birmingham, United Kingdom Optime Group Full time

    Are you interested in a career in the aviation sector? Aviation Recruitment experts Optime are looking for Passenger Service Agents to join a well-respected and successful client at Birmingham International Airport. This role is open to applicants who have no previous security experience and a genuine interest in aviation, customer service and security.All...


  • Birmingham, United Kingdom Aviation Recruitment & Referencing Ltd Full time

    You will have excellent communication skills and want to make a difference aswell as being able to thrive as part of our dedicated team. Working within the Central Search area at Birmingham Airport, you will take pride in providing the smooth and timely processing of passengers and carrying out aviation security duties within the airport. You should be able...


  • Birmingham, United Kingdom Aviation Recruitment & Referencing Ltd Full time

    You will have excellent communication skills and want to make a difference aswell as being able to thrive as part of our dedicated team. Working within the Central Search area at Birmingham Airport, you will take pride in providing the smooth and timely processing of passengers and carrying out aviation security duties within the airport. You should be able...


  • Birmingham, United Kingdom Swissport International AG Full time

    Job Description Baggage Services Agent Location Birmingham B : Overview: Baggage Services Agent Location: Birmingham Airport Pay: £14.06 per hour Contract: Full-Time, Permanent Please note that this role will require you to work unsociable hours, whereby an early can start at 0230hrs, and a late shift can finish at 0200hrs. You must be fully flexible and...


  • Birmingham, Birmingham, United Kingdom Swissport International AG Full time

    Job Description Baggage Services Agent Location Birmingham B : Overview: Baggage Services Agent Location: Birmingham Airport Pay: £14.06 per hour Contract: Full-Time, Permanent Please note that this role will require you to work unsociable hours, whereby an early can start at 0230hrs, and a late shift can finish at 0200hrs. You must be fully flexible and...


  • Birmingham, United Kingdom Community Transport Full time

    **'This is the best place I've ever worked. The people here are amazing, totally committed and they have become great friends.' CT Passenger Driver - Birmingham** - This exciting opportunity is perfect for a reliable and compassionate individual seeking a fresh new challenge in a rewarding and trusted position._ - It’s more than a job. Helping an older...


  • Birmingham, United Kingdom Swissport Full time

    Overview Baggage Services Agent Location: Birmingham Airport Pay: £14.06 per hour Contract: Full-Time, Permanent Please note that this role will require you to work unsociable hours, whereby an early can start at 0230hrs, and a late shift can finish at 0200hrs. You must be fully flexible and be able to work a varied shift pattern. Every...

  • Passenger Assistant

    1 month ago


    Birmingham, United Kingdom U-Educate Full time

    **Passenger Assistant - Rubery - 2024 Academic Year** U-educate are currently recruiting for Passenger Assistants in the B45, Rubery to join the team and work in school transport for the education sector. **Job Description**: - Supervise, care for and support children and young people during their journeys to and from schools across Birmingham and the...

  • Passenger Assistant

    1 month ago


    Birmingham, United Kingdom U-Educate Full time

    **Passenger Assistant - Saltley - 2024 Academic Year** U-educate are currently recruiting for Passenger Assistants in the B8, Saltley area join the team and work in school transport for the education sector. **Job Description**: - Supervise, care for and support children and young people during their journeys to and from schools across Birmingham and the...

  • Passenger Assistant

    1 month ago


    Birmingham, United Kingdom U-Educate Full time

    **Passenger Assistant - Birmingham - 23/24 Academic Year** U-educate are currently recruiting for Passenger Assistants to join the team and work in school transport for the education sector. **Job Description**: - Supervise, care for and support children and young people during their journeys to and from schools across Birmingham and the surrounding...


  • Birmingham, United Kingdom Mitie Full time

    **Would you like to work at Birmingham Airport? We are looking for Part time Customer Care Agents on our PRM contract (Passengers with reduced mobility)** **ESSENTIAL INFORMATION** **Part Time 20hrs per week** **Rate of pay £9.59ph** **Job Overview** - To assist passengers with reduced mobility and or hidden disabilities throughout their journey at...


  • Birmingham, United Kingdom Mitie Full time

    **Job ref: 26162** **Would you like to work at Birmingham Airport? We are looking for Full time Customer Care Agents on our PRM contract (Passengers with reduced mobility)** **ESSENTIAL INFORMATION** **Full Time 42hrs per week** **Rate of pay £9.59ph** **Job Overview** - To assist passengers with reduced mobility and or hidden disabilities throughout...


  • Birmingham, United Kingdom Mitie Full time

    Job reference: 28157 **Job Overview** **We are currently recruiting for Full Time** **Customers** Care** Agents on fixed term contracts until 31st October potentially leading to a permanent role. You will be required to work shifts that may start as early as 04:00 including some weekends. The current rate of pay is £9.59 per hour which will be reviewed as...


  • Birmingham, United Kingdom Auxillis Full time

    **Salary**: £23,712 pa **Location**: Auxillis, Powke Lane, Cradley Heath, West Midlands B64 5PX **Weekly Hours**: 42.5 hours / week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are...


  • Birmingham, United Kingdom Swissport International AG Full time

    Overview: **Pay: £11.14 per hour - which equates to a full-time salary of £21,719 p.a** - This is made up of a basic rate of £10.64 per hour plus a monthly allowance of up to £81.25._ **Hours: 30 hrs per week** **Contract: Permanent** **Ready for take off? Join Swissport for a career in aviation**. Working at Swissport has so many different faces and...


  • Birmingham, United Kingdom Swissport International AG Full time

    Overview: **Pay: £11.14 per hour** - This is made up of a basic rate of £10.64 per hour plus a monthly allowance of up to £81.25._ **Hours: 25 Hours per week** - Fixed Term contract until 31st October 2023_ **Ready for take off? Join Swissport for a career in aviation**. Working at Swissport has so many different faces and one thing is for sure, there...


  • Birmingham, United Kingdom IQ Talent Solutions Full time

    nterQuest are proud to be working with one of our most prestigious clients who are an industry leader in the Banking sector, supporting them with the recruitment of a Customer Service Agent to join their team in Birmingham. This role offers a competitivesalary and company benefits. This role will be working in conjunction with the Call Centre Management...


  • Birmingham, United Kingdom Swissport Full time

    Overview : Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide. We are currently seeking enthusiastic and dedicated individuals to join our team as Airside Ramp Agents. In this role, you will play a crucial role in ensuring the...