Head of Staffing Services Solution

Head of Staffing Solutions Services (Band 8b) Fixed term to March 2025

A secondment opportunity has arisen for a motivated and enthusiastic individual to lead the HealthRoster & Staff Bank Teams through an exciting period of change.

The service is currently trialling a proof of concept until March 2025 whereby a centralised temporary staffing function will support and facilitate roster efficiencies and a centralised staffing hub as part of the agency reduction programme for all nursing, non-medical & dental and admin and clerical staff groups.

The Head of Staffing Services Solutions will lead and have full responsibility for the clinical and professional leadership, management, development and delivery of an innovative, and modern, Rostering and Temporary Staffing Service providing support, supply and governance control in order to support the delivery of safe staffing and patient care to meet the service demands across the United Lincolnshire Hospitals NHS Trust.

Main duties of the job

The post holder will contribute to the strategic direction and provide professional & clinical leadership, acting as the recognised knowledge base for this area of service provision across the Trust supporting, investigating and providing expert advice and guidance on highly complex, contentious and sensitive issues in a number of workstreams linked with Trust priorities, that include trust-wide Rostering, non-medical Bank and Agency use.

The post holder will have leadership and workforce management experience, be expert in pursuing service improvements and innovation, and will support the delivery of safe staffing and safe patient care across the United Lincolnshire Hospitals NHS Trust.

You will work with clinical staff and heads of departments to ensure that the rostering system is fully embedded and that clinical and non-clinical teams are rostered in the most efficient and safe way.

You will deliver projects to comply with key performance indicators. Ensuring projects and initiatives are delivered on time, to quality standards and in a cost-effective manner, adjusting plans as required.

The Service operates over 7 days and the post holder will work flexibly to ensure the service is provided and covered.

About us

This is an exciting opportunity to lead and contribute to a proof of concept to provide a centralised staffing hub for ULHT

Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you

Person Specification

Qualifications

Essential

• Registered Professional
• Educated to master's degree level or equivalent experience.
• Relevant experience at a senior level in the specialist area.
• Leadership training and extensive leadership /change knowledge and experience.
• Evidence of recent ongoing professional development, e.g., Service /Quality improvement qualification training
• Qualified Chartered Institute of Purchasing and Supply (or willingness to undertake) of

Desirable

• Coaching qualification

Experience

Essential

• Substantial NHS experience working at a senior level within management. Demonstrable evidence of operational / strategic management across a range of activities
• Evidence of driving improvements in quality and safety in complex settings at a senior level
• Experience of working in a highly complex and fast-moving organisational environment
• Skills in Microsoft office , inc. excel & Word
• Experience in setting up, management and monitoring of service level agreements/contracts.
• Experience of development, management and reporting of clinical Rosters
• Experience of managing and developing effective and diverse teams
• Super user Roster & Bank Systems
• Considerable experience in patient safety.
• Experience in collecting, analysing and reporting data and other information.
• Ability to plan, deliver and evaluate change/ transformational solutions at a senior level.
• Advanced keyboard skills / IT Skills
• Knowledge of Safer Nursing care Tool Metric and SafeCare live programmes
• Knowledge of recruitment systems / programmes.
• Experience of job role / workforce redesign
• Experience of day -to-day people management
• Analytical skills, literacy, numeracy
• Strong negotiating skills
• Developed communication and facilitation skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
• Good presentation skills for conveying highly complex, sensitive or contentious information Ability to use informed persuasion to influence others.
• Good analytical and problem-solving skills.
• Ability to interpret highly complex investigation information and identify appropriate action in line with practitioner performance and serious incident investigations.
• Ability to work to defined objectives to deliver to strict deadlines.
• Adaptability , flexibility and ability to lead and influence where no direct line manager responsibility.
• Ability to identify risks, anticipate issues and create solutions in relation to project or service delivery.
• Ability to understand a broad range of complex information quickly and making decisions where opinions differ / no obvious solution.
• Strong leadership/ motivational skills to encourage collaborative working.
• Good organisational skills and ability to plan and activities, prioritising and adjusting work.
• Leading workstream which impact across the organisation.
• Experience in facilitating and managing change.
• Abilities for financial and staff management Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
• Will consider the most effective way to promote equality and good working relationships.
• Employment and service delivery and can take actions which support and promote this agenda .
• Effective team leader, and team player
• Must possess strong influencing skills, motivational and reasoning, diplomacy skills together with an ability to communicate highly complex. Sensitive information and an ability to quickly establish credibility with clinical and managerial colleagues.

Desirable

• NHS and Operational management Quality Improvement experience.

Skills / Knowledge / Aptitudes

Essential

• Substantial NHS experience working at a senior level within Operational management. Demonstrable evidence of operational and strategic management across a range of activities
• Evidence of measurable outcome at strategic and operational level.
• Achievement in driving improvements in quality and safety in complex settings at a senior level
• Experience of working in a highly complex and fast-moving organisational environment
• Experience of development, management and reporting of clinical Rosters
• Experience of managing and developing effective and diverse teams
• Super user Roster & Bank Systems
• Considerable experience in patient safety.
• Knowledge of health service management.
• Experience and proven track record in effective change management and working with different staff groups.
• Experience in developing and implementing policy and planning a broad range of activities within scope of role.
• Analytical skills, literacy, numeracy
• Strong negotiating skills
• Developed communication and facilitation skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
• Good presentation skills for conveying highly complex, sensitive or contentious information Ability to use informed persuasion to influence others.
• Ability to interpret highly complex investigation information and identify appropriate action in line with practitioner performance and serious incident investigations.
• Ability to understand a broad range of complex information quickly and making decisions where opinions differ / no obvious solution.
• Strong leadership/ motivational skills to encourage collaborative working.
• Good organisational skills and ability to plan and activities, prioritising and adjusting work.
• Effective team leader, and team player
• Must possess strong influencing skills, motivational and reasoning, diplomacy skills together with an ability to communicate highly complex sensitive information and an ability to quickly establish credibility with clinical and managerial colleagues.

Specific requirements

Essential

• Works across site.
• Work flexibly including evenings and weekends. Self-motivated
• Demonstrates honesty and integrity and promotes the values of the organisation.
• Demonstrates an in-depth knowledge of the healthcare agenda.
• Embraces change, viewing it as an opportunity to gain experience and develop.
• Commitment to personal development.

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln

Greetwell Road

Lincoln

LN2 5QY

Any attachments will be accessible after you click to apply.

357-LN-279-24 #J-18808-Ljbffr

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