Client Relationship Manager

2 weeks ago


London, United Kingdom Jones Lang LaSalle Incorporated Full time

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Working with the Account Director as a member of the senior leadership team on client account. You will need to ensure that all commercial elements of the contract are being met and all key processes are set to enable the smooth running of the account . This role will have direct responsibility for leading a finance team to include a Client Accounting Manager and two Finance Analysts . The Client Finance Manager will play a lead role on the financial liaison team between the JLL Operational Team and the Client. Responsible for the implementation and execution of accounting processes and programs designed to ensure the appropriate level of accuracy, tracking and control over the operating expenses and capital expenditures of the client account. They are also responsible for accounting compliance, and all JLL Corporate finance deliverables for the client account including budgeting, forecasting and monthly variance analysis.
Strategic Direction & Management
Support the Account Director to ensure clear direction and strategic financial advice to the JLL team working on the Client.
Liaise and support the Client’s primary financial managers/units.
Ensure the team is structured to maintain & exceed the client’s financial expectations.
Develop and maintain all relevant policies and procedures with respect to all financial & support services associated with the Client
Relationship Management
Ensure and support delivery of all Client and JLL financials related to the client contract
Supporting the client-side finance teams with any queries/information requests.
Co-ordinate communications with all project stakeholders regarding status, progress and issues relating to the project
Maintain project schedule data, cost data & performance indicator data in online integrated IT system
Provide expert advice to local Facilities Managers
Ad hoc duties as required
Support and coordinate the activities of the finance team across EMEA:
Ensure that accurate and timely financial information is provided to all members of the management team.
Production of annual budgets in conjunction with JLL team and client finance team.
Understand the Client’s accounting structure and system.
Develop, maintain & deliver in a timely manner , the Client’s approved financial reports across the region.
Ensure data integrity of the systems across the region and audit data from time to time
Ensure that appropriate process , systems controls, and financial controls are in place and maintained to guarantee the integrity of all transactions
Ensure that all financial accounting and reporting is audit worthy and in keeping with recognised quality management processes
Ensure all finance staff are well trained on the financial systems & are effectively able to extract data
Own reporting on profitability of the client account, including variance analysis and commentary
Ensure data integrity of the balance sheet
Manage and optimise the efficiency and effectiveness of finance processes.
Ensure robust financial controls in place including Cash Reconciliations, all Balance sheet reconciliations & compliance with SOX reporting
Production of annual budgets in conjunction with JLL team and client finance team.
Ensure data integrity of the balance sheet for both the client and Corporate.
Ensure the management of:
Previous EMEA or international experience essential
University degree in Accounting/Finance/Economics or equivalent and Qualified Member of Professional Accounting Association ( e.g. ACA, ACCA, CIMA, CPA)
Motivated, positive and flexible in approach to work and able to develop others in such an
Demonstrated financial competency at both a strategic & detailed level of operation
Demonstrated competency in planning & management
Excellent PC skills, proficient in Office tools, especially Microsoft Outlook , Word & Excel.
Remote –London, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .
We help our people thrive, grow meaningful careers and find a place where they belong. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.


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