Care & Operations Administrator

We are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running We’re reimagining work/life balance – and you could be part of it.
If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work.
Job Title: Momenta Operations Administrator
Location:   Home-based with occasional travel when required
Contract: Permanent 52 weeks. 
Hours: 37.5 hours per week, Monday to Friday
At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. 
Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.
The Operations Administrator will provide essential administrative, coordination, and organisational support to ensure the smooth and efficient running of daily operations. The role is responsible for maintaining accurate records, supporting operational processes, assisting with reporting and data management, and facilitating communication across teams. By delivering high-quality administrative support and contributing to the improvement of systems and workflows, the Operations Administrator helps the organisation operate effectively and achieve its operational goals.
High-level administrative support, data management, and coordination to ensure that clinical services are delivered efficiently, effectively, and in compliance with Momenta Connect standards. Monitoring key performance indicators (KPIs) related to clinician activity, such as attendance rates, referral rates etc. This often involves using clinical information systems but some manual reporting also required.
Assisting in the preparation for external assessments by bodies like the Care Quality Commission (CQC), which involves collating evidence to demonstrate that appropriate staffing and supervision levels are maintained.
Actively reviewing current administrative procedures, identifying potential efficiencies, and supporting the implementation of new systems or workflows to improve service delivery.
English and Mathematics Level 2 or Equivalent
Previous administration experience reporting to senior levels
Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.
Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect.
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Life Assurance
~ Pension scheme with options to increase your contributions
~“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
~ Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
~ A wide range of health, wellbeing, and insurance benefits
~100’s of discount options valid in the UK and abroad
~ Cycle to Work Schemes
~ Electric Car Purchase Scheme
~ Critical illness cover

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. 
All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
4DWW is subject to successful completion of your probation period and is not a contractual benefit.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.