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Senior Credit Control Officer
1 month ago
NLB Solutions are working with a business in Hemel Hempstead to recruit for an experienced Credit Controller to join a well-established finance function. The successful candidate will report to the Head of Finance and be responsible for proactively manage outstanding debt, ensuring payment terms are maintained, disputes are resolved, and the risk of bad debt minimised.
The business are very focused on supporting the staff and have many benefits that have been positively received by the team. They have a supportive management team and this specific role will have exposure to senior management as well as the board. The role will offer 4 days working from home and 1 day in the office.
Duties:
* Control of stock for customer accounts - credit checking sales orders, managing credit insurance limits and anticipating credit issues and actively managing solutions
* Managing customer invoicing - preparing & submitting invoice summaries, applications and monthly account statements to ensure certification and payment
* Making sure payments happen in full and on time - prioritizing the settlement of old debt, resolving disputes & account queries, negotiating and managing payment plans
* Managing payments when they come in - reconciling remittances, taking, posting & allocating payments
* Maintaining accurate records to allow timely analysis and reporting on customer performance
* Monitor Key Customers performance and escalate all important developments / problems to initiate procedures to control debt management
* Identify changes in payment patterns and propose action to avert indebtedness
* Ensure that all transactions are compliant with Company's policies and agreed Contractual terms
* Supporting your colleagues by providing diligent cover on account issues as required
Person Spec:
* Minimum of 2 years’ experience of Credit Control and Sales Ledger
* Strong organizational & time management skills
* Confident negotiator - prepared, persuasive, pragmatic
* Self-starter who tackles tough issues promptly, directly and persistently
* Demonstrates excellent verbal & written communication skills
* Adaptable to workload challenges, effectively prioritising & multi-tasking
* Controlled & professional manner to handle potentially confrontational conversation
* Strong numeracy & analytical skills
* Excellent IT Skills including Excel
