Training Administrator

3 weeks ago


Ynysforgan Swansea, United Kingdom Andersen James Group Ltd Full time

The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

· Providing support to the client and answer calls and emails in a professional and timely manner

· Determine the nature, priority of faults based on information provided by the client · Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.

· Managing the supply chain and drive them to attend within required SLA's

· Driving the engineering team to attend to all callouts within required SLA's

· To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this

· Raise and assign work orders to relevant resources

· Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations

· Promote and maintain culture throughout teams

· Monitoring calls received from the customer through to call completion and updating records

· Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's.

· Ensure QHSE documentation is maintained and readily available using company systems

· Manage system as a key user on site including PPM records, reactives and reporting

· Promote and maintain company culture throughout the team

· Maintain people records such as new starters, leavers, general staff changes, contact details, etc

· Effective communication with all levels of internal teams and external customers

· Familiar with daily operations and the specific scope of the contract

· Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager

· Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.

· Education to A-Level/HNC standard would be beneficial Training · Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.

· Experience of using Dynamics, Concept, Maximo. Experience

· Experience of a similar customer facing role in a medium-sized business.

· Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

Aptitudes

· Excellent command of the English language demonstrated through good verbal and written communication.

· Must be detail conscious, accurate and methodical in approach.

· Strong organizational and communication skills

· Able to work systematically and use own initiative.

· Able to work on more than one task at any given time.

· Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

· Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office.

· Reliable, able to complete work within required time frame and manage own deadline requirements.

· Calm manner able to work under pressure and against rapidly changing demands and priorities.

· Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required



  • Ynysforgan, Swansea, United Kingdom Andersen James Group Ltd Full time

    The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. Providing support to the client and answer calls and emails in...


  • Swansea, United Kingdom Identify Talent Full time

    Position: HR Administrator (Part-Time, 3 or 4 days. Flexible schedule) Are you looking for a flexible role in HR within a supportive company? As an HR Administrator/Representative, you will manage the admin, HR and Payroll tasks with support from offsite HR and Payroll functions along with the managing director, coordinate training, and support performance...


  • Swansea, United Kingdom Identify Talent Full time €18,000 - €25,000

    Position: HR Administrator (Part-Time, 3 or 4 days. Flexible schedule) Are you looking for a flexible role in HR within a supportive company? As an HR Administrator/Representative, you will manage the admin, HR and Payroll tasks with support from offsite HR and Payroll functions along with the managing director, coordinate training, and support performance...

  • Administrator

    3 weeks ago


    Ynysforgan, United Kingdom Andersen James Group Ltd Full time

    The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.· Providing support to the client and answer calls and emails...


  • Swansea, United Kingdom INSPIRE Training (GE) Ltd Full time

    **Company description** **Key Requirements**:Applicant to have obtained Level 3 Essential Skills Wales Practitioner qualification, plus PGCE/PCET. Must have experience of teaching numeracy, literacy and digital literacy from Entry 1 to Level 2. - To develop and provide skills training and activities for learners within employment to address their learning...

  • Administrator

    11 hours ago


    Swansea, United Kingdom Recruit UK Full time

    **Job Title**: Administrator **Industry**: Financial Planning **Location**:Swansea **Salary**: £20,000 - £25,000 **Job Reference**:7497 Are youa recent graduation looking to kick start your career in Financial Planning? Have you always wanted to become a Paraplanner but feel stuck where you are? Maybe you are a career administrator who wants to...

  • Administrator

    1 month ago


    Swansea, United Kingdom Priory Adult Care Full time

    We are looking for an administrator to join our team at the St Marks, Swansea, to support the team in delivering a first class caring service. As site administrator you will provides efficient and effective administrative and secretarial support to the home, including document and report production, telephone enquiries, diary management, payroll input...


  • Swansea, United Kingdom ACO Training Ltd Full time

    **Job Type**: Apprenticeship Pay: From £12,000.00 per year **Education**: - GCSE or equivalent (required) Work Location: In person Reference ID: ACO ACCTS


  • Swansea, United Kingdom Swansea Bay University Health Board Full time

    An exciting opportunity has arisen for an enthusiastic, suitably qualified Administration officer to join our innovative and dynamic Health Access Team in Swansea Bay. This post is permanent 22.5hrs/week. The successful applicant will carry out administrative delegated duties to meet the needs of asylum seekers within Swansea bay University Health Board.....

  • HR Administrator

    4 days ago


    Swansea, United Kingdom Sitka Recruitment Full time

    Our client, a charity that has been established for over 30 years is recruiting a new HR Administrator. They are seeking someone who enjoys working in a team who are focussed on delivering a first class HR offering for its dedicated workforce. The role will work alongside another HR Administrator and support two People Partners and a Head of People. This...

  • Administrator

    1 week ago


    Swansea, United Kingdom Economy Energy Group Full time

    **The Company** Economy Energy Group is a rapidly growing renewable energy company specialising in solar panel installation, EV charger solutions, and commercial and domestic electrical services. Due to continued growth, we are seeking a skilled talented Administrator to join our friendly and dynamic team on a permanent basis. For the right person, this is...

  • HR Administrator

    4 days ago


    Swansea, United Kingdom Sitka Recruitment Limited Full time

    Our client, a charity that has been established for over 30 years is recruiting a new HR Administrator. They are seeking someone who enjoys working in a team who are focussed on delivering a first class HR offering for its dedicated workforce. The role will work alongside another HR Administrator and support two People Partners and a Head of People. This...


  • Swansea, United Kingdom Association of International Certified Professional Accountants Full time

    About Hays At Hays, we believe in being long-term partners with our people as well as our customers. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Our business scale and our growth mindset allow people the choice of varied career opportunities. Are you an ambitious...


  • Swansea, United Kingdom Swansea Bay University Health Board Full time

    Supporting the Lead Nurse, Ward Sister/Charge Nurses and the ITU team in the administrative running of the ward and in the management of patient flow. The post holder will be managed rather than supervised and required to work on their own initiative. This post is responsible for implementing, supporting and administering electronic rostering of the nursing...

  • HR Administrator

    4 weeks ago


    Swansea, United Kingdom Reed Full time

    Reed HR are looking for a People Administrator to join our Swansea client to support the delivery of an excellent, customer-focused HR service. This role is ideal for someone who is well-organised, has a keen eye for detail. You will be working in a busy environment, providing administrative support across a range of people-related matters and ensuring...


  • Swansea, United Kingdom CRA Group Ltd Full time

    1 year contract with a Local Authority What we are really looking for is someone with proven effective people management skills, and good technical understanding of Local Government Pension Scheme administration. They will be responsible for the pensions administration function for both Sutton and Kingston Councils, as Head of the Shared Pensions...

  • Finance Administrator

    11 hours ago


    Swansea, United Kingdom Recruit UK Full time

    **Job Title**: Finance Administrator **Industry**: Financial Planning **Location**:Swansea **Salary**: £25,000 - £30,000 (DOE) **Job Reference**:7498 Recruit UK is working on an excellent opportunity for a Finance Administrator to join a Financial Planning firm in Swansea. As our client continues to expand their client base, they are looking to grow...


  • Swansea, United Kingdom Equal Education Partners Full time

    We are looking for a School Administrator to start asap and to manage all administrative tasks in our school. As a School Administrator, you’ll need to wear many different hats; the planner, the problem-solver, and the organiser being a few of them. You should have the skills to communicate with various people, organise and manage daily tasks, and keep all...


  • Swansea, United Kingdom Fresh Estate & Letting Agents Full time

    The Fresh lettings team based in Uplands, Swansea are looking for a new staff member to join their well organised, professional and friendly admin team. The Fresh lettings team are an established and successful department built on having the right staff in place with tried and tested procedures and the use of the latest property management software that all...


  • Swansea, United Kingdom CPS Group (UK) Limited Full time

    Programme Support AdministratornLocation: Hybrid Working - SwanseanSalary: Up to £28,000 + benefitsCPS Group is proud to partner with a global leader in computer and network security, seeking a Programme Support Administrator to enhance their rapidly expanding team!nWorking both independently and as part of the wider Programmes team, the Programme Support...