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Soft Services Manager

4 months ago

Aylesbury Buckinghamshire, United Kingdom Insight Executive Group Full time €35,000

Insight Executive group are working in partnership with a leading global service provider who are looking to recruit a Soft FM Manager to oversee their Portering, Security and Waste provisions for their healthcare client in Buckinghamshire.
This role would be ideal for someone with Soft FM multi-disciplinary management experience as well as experience of working within an NHS Trust.
The role is a full-time permanent position with a salary of up to 35k with an ASAP start.
leading a team of supervisors, catering assistants and chefs, with responsibility for ensuring HR procedures are applied including rostering, annual leave, appraisals, absence and performance management, recruitment, and development
adherence to brand standards as indicated via patient satisfaction surveys, brand audits, mystery shopper and customer satisfaction results, developing and delivering action plans to address shortfalls identified
compliance with company and client policy and procedures
compliance with company and client health and safety procedures, including full food safety and HACCP
strong communication skills with passion for great service
Soft FM management experience across multiple areas
minimum 2 years management experience ideally in the NHS or private service provider marker
excellent financial acumen