Customer Service Co-ordinator
6 days ago
Customer Service Co-ordinator | Burton | Office based | Full Time
Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective solutions.
What can you expect in return?
- Market benchmarked competitive salary
- Fantastic enhanced private pension
- Private Medical Insurance
- 25 days holidays plus bank holidays (these increase with the length of service)
- Non Contractual company bonus
- Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in the offices
- Plus other company-wide initiatives in personal growth and development
Are you the right person for the job?
- Construction/Hire/Builders Merchant Experience
- Problem Solving Abilities
- Customer service skills
- Leadership – Builds confidence and respect of others. Demonstrates supportive and positive behaviours.
- Accountability – Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner.
- Adaptability – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
- Communication – Effectively conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
- Anticipates and meets the needs of customers and appropriately responds to them. Demonstrates a personal commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service to all customers
- Works cooperatively and effectively with others to achieve common goals. Participates in building a group identity characterised by pride, trust and commitment.
- A willingness to learn and succeed. A desire to improve and develop their design skills.
- Improve your design capabilities and attend any training
- Competent in the use of Microsoft Office products, especially Word & Excel
What will your role as a Customer Service Co-ordinator look like?
- Provide ‘single point of contact’ support to communications and enquiries (telephone/email) from internal and external customers
- Processing of Hire & Sales orders, throughout the project lifecycle from initial order through to final return, closing and filing, in a timely and accurate manner
- Contract administration support to the field sales team for the hire and sale of equipment to the construction industry
- To ensure that all work is executed in line with Company policies and procedures
- Develop professional relationships with internal and external customers and provide high levels of customer service at all times
- Take equipment hire and sales enquiries via telephone and/or email from internal (Sales team members) and external customers
- Arrange the on and off-hire of equipment as requested by customers
- Check availability of equipment from within stockholding and/or supply chain
- Check availability of transport to meet delivery and collection requirements as requested by customers and/or propose alternatives where necessary
- Process on hire and sale orders through the Company’s computer system
- Process off-hire instructions through the Company’s computer system
- Process equipment returns through the Company’s computer system
- Ensure that all project documentation is completed in a timely manner and up to date with a high level of attention to detail/accuracy at all times
- Take ownership of and deal with / resolve customer queries in a professional manner
- Pro-actively promote the company at all times
- Communicate effectively with other colleagues to ensure high levels of customer service are maintained at all times
- Ensure all activities are executed following the Company’s Health, Safety, Environmental and Quality procedures
- General administration, including but not limited to incoming/outgoing posts, filing, purchasing, etc.
- Undertake office Reception duties as and when required
- Undertake telephone Switchboard duties as and when required
- Perform any other duties as may be reasonably requested by the UK Operations Manager
What’s next? It’s easy Click “APPLY” now We can’t wait to hear from you
-
Customer Service Co-ordinator
3 weeks ago
Burton-on-Trent, Staffordshire, United Kingdom Talent Finder Full timeCustomer Service Co-ordinator | Burton | Office based | Full Time Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
3 weeks ago
Burton-on-Trent, Staffordshire, United Kingdom Talent Finder Full timeCustomer Service Co-ordinator | Burton | Office based | Full Time Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
4 weeks ago
Burton-On-Trent, United Kingdom SF Group Full timeSF Recruitment is currently recruiting for a Customer Service Co-ordinator to be based with one of our key clients in Burton. The role is on a full-time, permanent basis working Monday to Thursday 9-5 and Friday 9-4pm. The role will be fully office based. Our client our a leading supplier within the Construction industry, so previous experience from a...
-
Customer Service Co-ordinator
3 weeks ago
Burton upon Trent, United Kingdom Talent Finder Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeOur client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
3 weeks ago
Burton-on-Trent, United Kingdom Shorterm Group Full timeJob title: Customer Service Co-ordinator (Administrator). Job location: Burton upon Trent. Shifts: days only. Hours per week: 37 hours per week. Hours: 8am to 4.30pm, 8am to 1pm on a Friday. Payrate: £25,000 per annum. Duration: Permanent Start date: immediate Client Overview: Leading manufacturer and front line supplier of powertrain products based in...
-
Service Co-ordinator
3 weeks ago
Stoke-on-Trent, United Kingdom Bennett & Game Recruitment Full time**Work Planner / Service Co-Ordinator**required for our client, a leading company in the manufacturing, installations, and maintenance of Pump products across the UK. Our client are looking to find an experience Service Co-Ordinator / Administratorto join their busy Service team, and the role will involve scheduling engineer visits and ensuring that our...
-
Customer Service Co-ordinator
3 weeks ago
Burton upon Trent, United Kingdom Ischebeck Titan Ltd Full timeCustomer Service Co-ordinator | Burton | Office based | Full Time Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
2 weeks ago
Burton upon Trent, Staffordshire, United Kingdom SF Group Full timeSF Recruitment is currently recruiting for a Customer Service Co-ordinator to be based with one of our key clients in Burton. The role is on a full-time, permanent basis working Monday to Thursday 9-5 and Friday 9-4pm. The role will be fully office based. Our client our a leading supplier within the Construction industry, so previous experience from a...
-
Customer Service Co-ordinator
6 days ago
Burton upon Trent, United Kingdom Talent Finder Jobs Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working...
-
Customer Service Co-ordinator
6 days ago
Burton upon Trent, United Kingdom Talent Finder Jobs Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working...
-
Customer Service Co-ordinator
3 weeks ago
Burton upon Trent, United Kingdom Ischebeck Titan Ltd Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeOur client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
6 days ago
Burton Upon Trent, United Kingdom Talent Finder Jobs Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeOur client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
6 days ago
Burton upon Trent, United Kingdom Talent Finder Jobs Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeOur client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
5 days ago
Burton Upon Trent, United Kingdom Talent Finder Jobs Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeOur client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
5 days ago
Burton Upon Trent, United Kingdom Talent Finder Jobs Full timeCustomer Service Co-ordinator | Burton | Office based | Full Time Our client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
3 weeks ago
Burton upon Trent, United Kingdom Cameron Clarke Associates Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeOur client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Customer Service Co-ordinator
3 weeks ago
Burton upon Trent, United Kingdom Cameron Clarke Associates Full timeCustomer Service Co-ordinator | Burton | Office based | Full TimeOur client is a specialist providers of engineered solutions for concrete frames, ground engineering and civil engineering applications. They pride themselves on close working relationships with their customers to understand the detailed requirements and provide innovative, cost-effective...
-
Shipping Co-ordinator
1 week ago
Burton-On-Trent, United Kingdom Page Personnel Full timeAn excellent opportunity with flexible hours and hybrid working! - An FMCG and dangerous goods distributor! **About Our Client**: On a daily basis the Shipping Co-ordinator will report into the Operations Manager and cover the following areas of responsibility: - Managing all shipping of import export based products from the UK and Far East. This involves...
-
Property Co-ordinator
2 weeks ago
Burton-On-Trent, United Kingdom Greene King Full timeCompany Description This role involves the coordination and administrative support of the capital development programmes across GK Pubs Division. Supporting the relevant Head of Property Services and their team, this role ensures that the capital development and maintenance plans are kept to time and appropriate approvals and governance rules are followed....
-
Service Co-ordinator
4 weeks ago
Stoke-on-Trent, United Kingdom Staff-Point Recruitment Full timeWe have an exciting opportunity available for a Service co-ordinator to join our team based in Stoke On Trent. **Key responsibilities of our Customer Service Coordinator**: - Deliver a first-class customer experience - To be able to communicate clearly and have the ability to work closely with your Sales Manager and other internal departments in order to...
