Liaison Officer Liaison Officer
1 month ago
18 Rec recruiting for a Tenant Liaison Officer for a Tier 1 Contractor. The TLO will also deal with customer complaints and provide support to vulnerable residents.
The role is customer facing and full time on site (no hybrid working). A full driving licence and a car is required as the properties are spread out and the candidate will be required to travel between properties.
~ Full Driving licence and CSCS required
To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives.
Develop strategies with the involvement of Clients / Resident’s Associations / residents, ensuring the projects objectives are met.
Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. Experience and Knowledge of working on void refurbishment housing modernisations with a clear understanding of the public sector working environment.
Administrator provides everything from basic levels of admin support, data entry, copying, filing, making appointments, customer survey, dealing with phone calls etc.
They should be familiar with IT software, such as Maximo, word, excel and outlook, with the ability to easily format documents to the required standards.
Mileage and expenses will be paid weekly timesheets.
~ All IT equipment & branded PPE will be provided.
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