Events Specialist

3 weeks ago

Kingston upon Thames Greater London, United Kingdom Office Angels Full time

Customer Service - Customer Service Advisor
Job Title: Swedish Speaking Complaints Specialist
Kingston with onsite parking and easy access to public transport
Contract type: 12-month FTC
Monday to Friday, 9am to 5pm or 8am to 4pm
Comprehensive medical insurance, pension, and life assurance
~25 days of annual leave plus bank holidays
~ Fantastic facilities, including pay-day pastries

Are you fluent in Swedish and passionate about providing exceptional customer service? Our client, a leading company within their industry, is seeking a Swedish Speaking Complaints Specialist to join their team on a 12-month FTC. As the first point of contact for customers and consumers, you will play a crucial role in managing product complaints and adverse events.
Handle telephone and email complaints, ensuring timely and accurate logging of all interactions
Ensure compliance with company guidelines in logging product complaints
Review and escalate medical query cases as necessary
Provide coverage for complaint management and compliance duties when required
Keep financial considerations in mind when carrying out responsibilities
Fluency in written and spoken Swedish

This is an excellent opportunity to join a dynamic and innovative pharmaceutical company. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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