Client Support Administrator

3 weeks ago


City of London Greater London, United Kingdom Ayan Capital Full time

Our efforts are directed towards building a digital ecosystem of Islamic financial products in the UK. We have started by providing car finance for PCO drivers. We are supported by an amazing IT & project team, but the client-facing team needs some further reinforcement, as the number of customer enquiries and applications is continuing to grow.

Are you the right candidate for this opportunity Make sure to read the full description below.

Join us to help us serve the community of people, who are looking for Islamic finance for their business and PCO requirements. You will have high autonomy, broad responsibilities and involvement in most operational matters.

Expectations:

• Experience in customer-facing roles
• Dedication to helping customers through their journey with us
• Experience with reporting and analytical tools
• Hard work with attention to detail and quality
• Self-driven, with the ability to manage complex workstreams independently

Initial responsibilities:

• Customer onboarding support (phone, WhatsApp, email, etc.)
• Post-sales customer support
• Data management, reporting, and analytics

Location:

• Our office is located at 1 Kingdom Street, London (near Paddington Station)
• The role requires on-site working arrangement



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