Training Services Consultant
3 weeks ago
A super opportunity has just arisen for a SERVICE ADVISOR to come and join a well-established business, representing one of the country’s most well-known brands.
The Service Advisor role is one of the most important roles in the business. It’ all about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring customer satisfaction levels are outstanding.
You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.
Previous customer facing service experience is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. You’ll also need to hold as full driving licence without excess penalty points.
If you have a solid track record in face-to-face customer service, are IT literate, well-presented and of a professional demeanour, we’d like to hear from you.
"Kream Motor Recruitment, is by far the best recruitment company out there, unlike others, they actually listen and understand your needs and wants. Doing that, they get you interviews with companies which SUIT you, which fulfil YOUR requirements, with which you can make a LASTING career. I wouldn't hesitate to recommend these guys. They secured me an interview and I was offered the job, ultimately I wasn't able to accept due to unforeseen changes, but their attitude in understanding what's best for me did not change, such a pleasant experience. A big thank you to Andrew and Matthew"
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