Customer experience

3 weeks ago

Plymouth Devon, United Kingdom The Focus Training Group Full time

Customer and Sales Support Apprentice MAYFLOWERSTONE LTD
This is a new and varied role for a keen and ambitious candidate who can work well within a small team and help deliver an exceptional customer service experience to all clients/customers and to assist in processing ordering requirements and to support a variety of business-based tasks.
Monday to Friday 8.Level 2 (GCSE)
This new apprenticeship will be varied and will cover most aspects of office administration and customer service support tasks and include the processing of client and customer information, regular use of telephone system to liaise with customers and suppliers.
Maintaining a welcoming reception area and meeting and greeting clients
The training you will be getting
On-the-job training to support job role
Off-the-job training (plus College attendance) to support qualification requirements
Employer to offer dedicated training time to support off-the-job training requirements
Functional Skills support - (maths/English) - if required
Upon successful completion of this apprenticeship, there will be the opportunity to work towards the Level 3 Business Administration qualification

Desired skills and personal qualities
GCSE or equivalent English (Grade A*/9 - C/4) Desired
Please consider how you will travel to this location for work each day, as it is not on a direct bus route.
Mayflowerstone are a well-established employee-owned business and are one of the largest trade fabricators of natural stone, quartz and corian worktops in the south west. The company are working from a purpose-built manufacturing and showroom facility on an industrial site. Training
Training provider
FOCUS TRAINING (SW) LIMITED
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. training
qualifications, like an NVQ in a relevant field
If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.
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