Data Quality Developer

2 weeks ago


London, United Kingdom Fixed-Fee Placements Full time

Are you interested in education and outcomes for young people? Technically minded with a passion for customer experience? Our client is a young and fast-growing EdTech company at the forefront of educational innovation. They want to make education more accessible, engaging, and effective for students and teachers worldwide.
As they continue to grow, they’re in search of a Support & QA Developer who embodies their passion for providing delightful customer experiences.
The Support & QA Developer is a crucial role, blending technical prowess with a passion for customer success. This role is central to enhancing platform adoption, ensuring product quality, and driving user delight. You will take the lead as you work closely with both the customer success assistant and the product team to identify, diagnose, and resolve technical issues, as well as to innovate on quality assurance processes. Lead on providing technical support, ensuring rapid and effective resolution of user issues to enhance satisfaction and drive platform adoption.
Quality assurance: Develop and implement QA strategies to identify bugs and ensure the highest standards of platform performance and reliability.
Feature testing: Collaborate with product development to test new features, providing feedback and insights to ensure they meet user needs and quality standards.
Innovate strategies to increase platform adoption and encourage user advocacy, producing reports and analysing data as necessary to inform product development and marketing strategies.
30 days holiday, including bank holidays.
~ Work from a modern, well-resourced office in trendy Sky Gardens, Nine Elms
~ Training budget to help you learn and develop your career
~ Opportunity to work in a uniquely high-performance team – if you're someone who is impatient for progress, then this is the place you'll thrive.

Have expertise in JavaScript, with proven experience in development or QA development roles.
Have a deep understanding of software development and testing processes.
Be committed to ongoing learning in technology and QA methodologies, adapting to new challenges in a dynamic environment.
Be agile and adaptable, with the ability to thrive in a fast-paced, evolving environment.
Have knowledge of automated testing tools and frameworks.
Have a passion for enhancing user experience and customer success.


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