Remote Support Engineer
2 weeks ago
Remote Support Engineer Our client, one of the world’s leading engineering companies, based in Wymondham are currently seeking a Remote Support Engineer, to join their growing team. This is a fantastic opportunity to work for a forward thinking, prestigious organisation who will develop and encourage the right committed individual, to achieve the very highest levels within their career. Are you looking for an onshore, non-shift role in the electrical industry? Are you a strong communicator with technical expertise and excellent problem-solving skills? If so, this could be the role for you As the Remote Support engineer, you will diagnose and resolve some issues, avoiding unnecessary trips for the overseas team. The Remote Support Engineer role includes the following:
- Providing Technical Support: Responding to inquiries and troubleshooting technical issues reported by customers. This can involve diagnosing software, components issue and providing solutions remotely.
- Remote Support: Assisting users with remote application access, configuration settings, and remote software installations.
- Documentation and Knowledge Sharing: Documenting support activities, troubleshooting procedures, and solutions in knowledge bases or ticketing systems to facilitate future reference and knowledge sharing within the team or organization.
- User Training and Education: Providing user training and guidance on our clients equipment.
- Escalation and Collaboration: Collaborating with other teams or third-party providers to escalate and resolve complex issues that cannot be resolved remotely, ensuring timely resolution and minimal disruption to operations.
- Customer Communication: Communicating with end-users or customers in a professional and courteous manner, providing updates, explanations, and guidance throughout the support process to ensure a positive customer experience.
- Technical expertise and problem-solving skills
- Strong knowledge of 3-phase power systems
- Customer service orientation to effectively support users and maintain reliability in a remote environment.
- Must have a minimum of a NVQ Level 3 Electrical Engineering
- Strong knowledge of electrical equipment
- Strong communication skills as you will be collaborating with all departments.
- Electric car scheme
- Health cash plan from Bupa
- Flexible working
- 25 day holiday
- Pension scheme
- Bonus scheme
- Employee assistance programme
-
AI Engineer
6 hours ago
Norwich, Norfolk, United Kingdom Rainbird Technologies Full timeAs an AI Implementation Engineer at Rainbird, you will deliver trustworthy AI solutions for our clients and partners using our unique Decision Intelligence platform. Basis: Full Time As an Implementation Engineer at Rainbird, you will deliver trustworthy AI solutions for our clients and partners using our unique Decision Intelligence platform. This is...
-
Electrical engineer engineer
2 weeks ago
Wymondham, Norfolk, United Kingdom Todd Hayes Ltd Full timeElectrical Engineer Our client, one of the world's leading engineering companies, based in Wymondham are currently seeking a Electrical Engineer, to join their growing team. Are you looking for an onshore, non-shift role in the electrical industry? As the Electrical Engineer, you will diagnose and resolve some issues, avoiding unnecessary trips for the...
-
Electrical Engineer
2 weeks ago
Norfolk, United Kingdom Todd Hayes Ltd Full timeElectrical Engineer Our client, one of the world’s leading engineering companies, based in Wymondham are currently seeking a Electrical Engineer, to join their growing team. This is a fantastic opportunity to work for a forward-thinking, prestigious organisation that will develop and encourage the right committed individual, to achieve the very highest...
-
Systems Engineer
2 weeks ago
Drayton, Norfolk, United Kingdom SRS Group Holdings Ltd Full timeAre you interested in joining a technological market leader in the design and supply of innovative construction products? With a multimillion-pound turnover and a 60+ year history of pioneering solutions that deliver technical perfection to a wide range of customers in the construction market, our Client operates across multiple business divisions and...
-
Systems Engineer
1 week ago
Broadland, Norfolk, United Kingdom Energy Jobline CVL Full timeAre you interested in joining a technological market leader in the design and supply of innovative construction products? With a multimillion-pound turnover and a 60+ year history of pioneering solutions that deliver technical perfection to a wide range of customers in the construction market, our Client operates across multiple business divisions and...
-
Electrical Engineer
1 week ago
Wymondham, Norfolk, United Kingdom Todd Hayes Ltd Full timeElectrical Engineer Our client, one of the world’s leading engineering companies, based in Wymondham are currently seeking a Electrical Engineer, to join their growing team. This is a fantastic opportunity to work for a forward-thinking, prestigious organisation that will develop and encourage the right committed individual, to achieve the very highest...
-
Electrical Engineer
Found in: Whatjobs ES C2 - 6 days ago
Wymondham, Norfolk, United Kingdom Todd Hayes Ltd Full timeElectrical EngineerOur client, one of the world’s leading engineering companies, based in Wymondham are currently seeking a Electrical Engineer, to join their growing team.This is a fantastic opportunity to work for a forward-thinking, prestigious organisation that will develop and encourage the right committed individual, to achieve the very highest...
-
Network Engineer
2 weeks ago
Norwich, Norfolk, United Kingdom Pure Resourcing Limited Full timei am recruiting a Network Engineer to work within a highly skilled Networks team. The purpose of this role is to support the organisation and its customers by technical and practical support via a number of systems. This position is an integral part of the engineering team, in providing technical solutions on site and remote locations. New and...
-
Electrical Engineer
2 weeks ago
Wymondham, Norfolk, United Kingdom Energy Jobline CVL Full timeElectrical Engineer Our client, one of the world’s leading engineering companies, based in Wymondham are currently seeking a Electrical Engineer, to join their growing team. This is a fantastic opportunity to work for a forward-thinking, prestigious organisation that will develop and encourage the right committed individual, to achieve the very highest...
-
Electrical Engineer
2 weeks ago
Wymondham, Norfolk, United Kingdom Todd Hayes Ltd Full timeElectrical Engineer Our client, one of the world's leading engineering companies, based in Wymondham are currently seeking a Electrical Engineer, to join their growing team. This is a fantastic opportunity to work for a forward-thinking, prestigious organisation that will develop and encourage the right committed individual, to achieve the very...
-
Network Engineer
2 weeks ago
Norwich, Norfolk, United Kingdom Pure Resourcing Limited Full timei am recruiting a Network Engineer to work within a highly skilled Networks team. The purpose of this role is to support the organisation and its customers by technical and practical support via a number of systems. This position is an integral part of the engineering team, in providing technical solutions on site and remote locations. New and...
-
Remote Nurse
2 weeks ago
North Norfolk, Norfolk, United Kingdom Suffolk GP Federation Full timeCancer Care Nurse – Suffolk Primary Care Are you passionate about making a real difference in cancer care? East Suffolk Primary Care Network (ESPCN) is seeking two dedicated and experienced Cancer Care Nurses. NMC Registered Nurse with a strong background in cancer care with a passion for making a difference. ESPCN is a collaborative network of GP...
-
Business Support Assistant
2 weeks ago
Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full timeMy client is a very successful Norfolk based organisation offering professional training in the Financial Services Sector as well as apprenticeships and leadership training. My client pride themselves on being at the forefront of online delivery that inspires innovation, curiosity and professional growth through learning. If you are looking for a...
-
DevOps Developer AWS
2 weeks ago
Norwich, Norfolk, United Kingdom Tridan Ltd Full timeNet uk django jobs devops remote full stack Fullstack django jobs django remote jobs remote django jobs Fullstack IT IT is an established software development company based in Norwich. We specialise in developing web applications, for a diverse variety of sectors, and our applications are used globally. We are looking to grow our development team and...
-
Project Engineer
Found in: Talent UK 2 C2 - 3 weeks ago
Norfolk, United Kingdom Norfolk Full timePermanent Contract | 37 hours per week | £41,173 to £45,442 per annum (Scale K) | Based in Norwich We’re looking for a Highway Design Project Engineer to join our busy design office team, working at the heart of Norfolk County Council delivering a range of highway improvement and maintenance projects. Norfolk has one of the longest networks of...
-
Remote Quality Lead
1 week ago
North Norfolk, Norfolk, United Kingdom Suffolk GP Federation Full timeWe are seeking a dynamic Dispensary Team Lead to manage the team and ensure the provision of quick, efficient and accurate dispensing of medication to our patients via our 3 rural surgery sites. As a Dispensary Team Lead your role will be to manage the team whilst delivering effective financial control of the dispensary, managing and coordinating all...
-
Apprentice Mechanical Engineer
Found in: Talent UK C2 - 2 days ago
Norfolk, United Kingdom Johnson Controls Full timeApprentice Mechanical Engineer Who we are: Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring...
-
Apprentice Electrical Engineer
Found in: Talent UK C2 - 2 days ago
Norfolk, United Kingdom Johnson Controls Full timeApprentice Electrical Engineer Who we are: Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring...
-
Service Engineer Electrical
2 days ago
Thetford, Norfolk, United Kingdom Perfect Placement Full timeSalary around £41,000 including food and drink allowance, plus overtime - OTE £45,000 Hours: 40 hours Mon-Fri 8am-5pm (Can be flexible) Working nights away required Mon-Thurs - Company transport to locations, including hotel accommodation. Remote working is an option once fully trained and competent. Electrical Service Engineer – Thetford ...
-
Mes Manager
3 days ago
Norfolk, United Kingdom Concept Resourcing Full time**MES Manager - Remote (Mainly covering Norfolk) - £50,000 & £5K Car Allowance** The MES Manager is responsible for executing the day-to-day management of the Managed Equipment Service (MES) provision at the Norfolk & Norfolk University Hospitals NHS Foundation Trust (NNUH) with the objective of providing excellent operational servicedelivery and...