English Lead Required
1 month ago
The purpose of this role is to effectively manage and develop the team on a day-to-day basis providing support to IBA Manager in delivering key performance indicators and an outstanding service to our clients and other stakeholders.
Bank reconciliation
Insurer & Bordereaux Reconciliation
IBA Management Team
Business Colleagues including Account Executives & Handlers
Management Accounts & Finance Business Partners
Management of own and team workload effectively prioritising to exceed targets and meet quality standards and departmental objectives
Meet regularly with team members to discuss performance and provide input into the annual performance review cycle
Monitor quality standards within the team taking appropriate action to ensure expected standards are met
Identify developmental needs and provide coaching to members of the IBA team ensuring all team members complete mandatory training as required
Comply and assist with the development of Group and departmental policies & procedures
Identify, record and investigate root causes of breaches of company policy & CASS rules
Participate in ad hoc tasks and projects as required
Actively identify and pursue opportunities for self-development and complete all mandatory training in required timeframe
GCSE Mathematics & English at Grade 4 or above (or equivalent)
AAT Accountancy qualification or CII Certificate would be desirable
A minimum of 4 years' experience working in a financial services environment
Experience of providing coaching and mentoring to others
Proficient in using MS Office including Excel & Word
As well as a competitive salary we offer the following benefits -
Competitive holiday allowance with the annual option to buy additional days
Company pension scheme
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support,health screening, will writing, menopause support, books, stopping smoking and much more
If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other optionsto choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint.
PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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