Service Account Manager, JacobsMassey
4 weeks ago
Job Role: Service Account Manager Company Name: JacobsMassey Sector: Corporate Live Events Job type: Full time Salary: £60k-£70k + Company Benefits Job Location: Surrey Job description/ responsibilities: We have a new immediate opportunity for an experienced Service Account Manager to be a key part of our client’s Service Sales team, representing our client, taking full responsibility for developing and managing their existing and new Service Accounts & Contracts for our client. To identify, target and develop new business opportunities for our client’s Support Services Division to increase market share and maintain current contracts. This is an exciting opportunity for an exceptional, experienced Service Account Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities:
- To prepare and issue maintenance contracts and support proposals
- To account manage named service accounts to ensure all service activities are carried out to their customers satisfaction to ensure renewal of their service contract
- To ensure contracts are profitable and all service costs are covered and charged back to their customer as necessary
- To ensure their customers renew their contracts at the end of their contract term
- Attendance at regular account management meetings as required
- Minuting of service meetings and implementation of any service actions that may arise
- Ongoing development of service accounts to increase wallet share
- Create a detailed account map including strategies for growth as well as retention
- Problem resolution on all contracts as required
- To be a first point of service escalation in the circumstances where their customers are unhappy with their contracted services being delivered
- Full coordination with their service operations teams and customer service agents
- Preparation and delivery of monthly service reports
- To ensure all services are being delivered in line with those contracted
- To be fully conversant with the service catalogue and to be able to sell all services confidently into their current and new service accounts
- To gain a thorough understanding of the market place and identify key business opportunities where existing contracts not currently serviced by our client are coming up for renewal / re-tender
- To become fully conversant with our client’s service offerings and be able to sell these effectively into new accounts
- To identify, develop and work with strategic partners to assist in the growth of the business
- Generate single and multi-year support contracts
- Identification of any potential Audio Visual and Videoconferencing Project Opportunities (although these will be progressed by a different team)
- To ensure all leads & opportunities are fully updated on a regular basis to enable management to create relevant reports and sales forecasts
-
AV Account Manager, JacobsMassey
4 weeks ago
England, United Kingdom EVCOM Full timeJob Role: AV Account Manager Company Name: JacobsMassey Sector: Corporate Live Events Job type: Full time Salary: £60k-£70k + Bonus Job Location: Surrey Job description/ responsibilities: We have a new exciting opportunity has arisen for an Audio Visual Account Manager to join our client’s team based in Surrey, delivering globally consistent and...
-
Account Services Manager
4 weeks ago
England, United Kingdom EVCOM Full timeJob Role: Service Account Manager Company Name: JacobsMassey Sector: Corporate Live Events Job type: Full time Salary: £60k-£70k + Company Benefits Job Location: Surrey Job description/ responsibilities: We have a new immediate opportunity for an experienced Service Account Manager to be a key part of our client’s Service Sales team, representing...
-
AV Engineer
1 month ago
England, United Kingdom EVCOM Full timeJob Role: AV Engineer (1 year FTC) Company Name: JacobsMassey Sector: Corporate Live Events Job type: Contract Salary: £30k-£35k Job Location: Surrey Job description/ responsibilities: We have a new 1-year fixed term contract opportunity working on behalf an IT consultancy firm for an AV Engineer who will be able to work onsite in Surrey and on...
-
Account Manager
2 days ago
England, United Kingdom Workingmums Full timeAccount Manager / IT Service - Field Based / hybrid IT Service Manager - Field Based / hybrid A brand-new role for an IT Service Manager / Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi-site organisation. This role is field based, requiring travel...
-
Account Manager
3 weeks ago
England, United Kingdom Allied Healthcare Full timeAccount Manager – Print Management Circa £35,000 (DOE) + 27 days holiday Due to growth, my client is looking to recruit an Account Manager who has a background in the Print/Print Management industry. The ideal person will have experience of working in a driven environment, have customer facing experience, sales administration/data input...
-
Remote engineer
1 month ago
England, United Kingdom EVCOM Full timeJob Role: AV Engineer (1 year FTC) Company Name: JacobsMassey Sector: Corporate Live Events Job type: Contract Salary: £30k-£35k Job Location: Surrey Job description/ responsibilities: We have a new 1-year fixed term contract opportunity working on behalf an IT consultancy firm for an AV Engineer who will be able to work onsite in Surrey and on...
-
Service Charge Accountant
2 weeks ago
England, United Kingdom Firmin Recruit LTD Full timeOur client is a Commercial / Residential Lettings company who have been established for many years and deals with Residential, Commercial, and Student Lettings over several offices in Kent including Gravesend. Due to business needs, they are looking to recruit an experienced Service Charge Accountant to join their business, Gravesend Town Centre ...
-
Key Account Manager
4 weeks ago
England, United Kingdom Pharmed Group Full timeKEY ACCOUNT MANAGER - NORTH BIRMINGHAM ~ Hospital Pharmacies ~ Excellent Salary plus Cr Allowance + Mileage We are working exclusively with a progressive company Alium Medical, who specialise in global sourcing of unlicensed medicines As a Key Account Manager for our client company specialising in the distribution of unlicensed medicines to...
-
Finance Operations Manager
2 weeks ago
England, United Kingdom Service Care Legal Full timeFinance Operations Manager Location: Berkshire Contract: Temporary (3-month initial) Salary: £55 - £65 per hour Start Date: Flexible *Hybrid Working* Contact: Job Description Service Care Solutions are currently recruiting for a Finance Operations Manager on behalf of a Local Authority in Berkshire to join the team on a temporary basis. The...
-
Service Charge Accountant
2 weeks ago
England, United Kingdom Firmin Recruit LTD Full timeOur client is a Commercial / Residential Lettings company who have been established for many years and deals with Residential, Commercial, and Student Lettings over several offices in Kent including Gravesend. Due to business needs, they are looking to recruit an experienced Service Charge Accountant to join their business, Location : Gravesend Town...
-
Account Manager
1 month ago
England, United Kingdom John Williams Recruitment Full timeJohn Williams are proud to be partnering with an independent, privately owned, Chartered insurance broking firm providing bespoke insurance services and solutions for property related businesses and private individuals. They are seeking an experienced Construction Account Executive to join their team in London to provide their developer and construction...
-
Service Charge Accountant
5 days ago
England, United Kingdom Venn Group Full time**New Opportunity – Service Charge Accountant** Venn Group are working with a Housing Association, who are looking to recruit a Service Charge Accountant to start as soon as possible. The successful Service Charge Accountant will be joining a dynamic and growing organisation, who take pride in staff development and retention. Title: Service Charge...
-
Senior Account Manager
1 month ago
England, United Kingdom NCC Group Full timeRole: Senior Account Manager - Defence Location: Hybrid – London / Manchester / Cheltenham / Leeds a global community of talented individuals working together towards a safer future. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure. Take a look...
-
Financial Operations Manager: Hybrid Working
2 weeks ago
England, United Kingdom Service Care Legal Full timeFinance Operations Manager Contract: Temporary (3-month initial) Salary: £55 - £65 per hour Start Date: Flexible *Hybrid Working* Service Care Solutions are currently recruiting for a Finance Operations Manager on behalf of a Local Authority in Berkshire to join the team on a temporary basis. The role is responsible for advising Corporate...
-
Finance Operations Manager
2 weeks ago
England, United Kingdom Service Care Legal Full timeFinance Operations Manager Location: Berkshire Contract: Temporary (3-month initial) Salary: £55 - £65 per hour Start Date: Flexible *Hybrid Working* Contact: Job Description Service Care Solutions are currently recruiting for a Finance Operations Manager on behalf of a Local Authority in Berkshire to join the team on a temporary basis. The purpose of the...
-
Management Accountant Financial Services
1 month ago
England, United Kingdom Agility Resoucing Full timeI am currently working exclusively with a growing business based in Chorley with great communter links to the motorway network. My client works in the leisure and retail sector and are looking to expand their team with an additional Management Accountant. Reporting to an impressive Financial Controller this position will suit an Ambitious Accountant who...
-
Service Charge Accountant
5 days ago
England, United Kingdom Venn Group Full timeNew Opportunity – Service Charge Accountant** Venn Group are working with a Housing Association, who are looking to recruit a Service Charge Accountant to start as soon as possible. The successful Service Charge Accountant will be joining a dynamic and growing organisation, who take pride in staff development and retention. Title: Service Charge...
-
Key Account Manager
4 weeks ago
England, United Kingdom Michael Page (UK) Full timeWith a workforce of over 10,000 employees, they hold a strong market presence and continuously strive for excellence and innovation in their field. The Key Account Manager will inherit a strong customer portfolio, but the focus of this role will be to increase the volume of clients. Develop and implement strategic account plans to meet sales growth...
-
Manager-Account Manager
2 days ago
England, United Kingdom Red Door Recruitment Full timeA busy fast paced and interesting company that deal with some of the world’s leading brands are looking for a passionate, bright, and switched-on Account Manager to join their team. You’ll be based in the office in Harpenden, which is in one of the industrial business centres; free parking is offered. You will be working in a friendly and buzzy...
-
Management Accountant Financial Services
1 month ago
England, United Kingdom Focus Management Consultants Full timeRecruiter Focus Management Consultants Join this innovative SME food business as a key member of the leadership team to support all aspects of finance management. We are looking to hire a critical role within the Finance team to support the Managing Director of this SME food producer. The business has won numerous awards for innovation and use leading...