Aftersales Manager

4 weeks ago


Basingstoke Hampshire, United Kingdom Jago Consultants Full time

Aftersales Manager – Hampshire Area close to Basingstoke

Our client is a busy main dealership who are looking to recruit an experienced and successful Aftersales Manager to run their service department.

To oversee all aspects of the Service Department operations 

Reviewing CSI surveys and other measures for monitoring customer satisfaction

To challenge and drive the performance of the Service department staff

Manage, coach and motivate your team to build long-term staff delight and potential progression

Controlling costs for the department

Monitoring performance against agreed targets / budgets

To control the recruitment process, as required

Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.

Review Service KPIs on a regular basis to track / monitor performance and identify trends

Previous experience as a Service Manager or Aftersales Manager who is successful in their current position

You will need to be a ‘leader’ of people and an ambassador for the Brand and Dealer group.

Can demonstrate a stable career path.

In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package

I look forward to hearing from you regarding the vacant Aftersales Manager role in the Hampshire Area.

Contact Ben at Jago Consultants 

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Unit 7 Parklands Business Centre
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