Service Lead
2 weeks ago
Location: Listowel, ON
Type of Employment: Full-Time
Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and innovation.
Premier proudly serves Southern Ontario with 8 locations (Alliston, Ayr, Elmira, Listowel, Ospringe, Tavistock, Smithville and Norwich), offering a robust parts inventory and over 90 technicians able to provide service and maintenance.
Our Purpose statement is “To be the best part of our customer’s day by improving their business and lifestyle.”
We appreciate that customers have many options when it comes to who they select to meet their equipment and service needs – be it for their business (farm, landscape or compact construction) or for their lifestyle (lawn, garden, home and workshop). When customers call on Premier Equipment it is because they have a problem or need they require assistance with – could be an equipment or technology need, or a repair or service need. Whatever the circumstance, we challenge our staff to be the “best part of our customer’s day” by effectively providing them with quality products and exceptional service to meet needs and make their business more productive or their tasks around their home or property more efficient or enjoyable.
We offer competitive wages, a competitive benefits package, RSP matching, Profit Share and many other perks. As an essential business, we offer secure employment with an engaging team atmosphere
Come and hear what we are all about
- Manages the entire work order cycle process; generation through closing and invoicing for customer and internal work orders. Reviews work orders for accuracy and completeness.
- Assists with the assignment of jobs and work areas to service department employees according to their skills and knowledge.
- Ensure all accounts payable invoices utilize purchase order system and are properly posted to appropriate work order. All invoices including routine departmental invoices receive the proper G/L account numbers and are forwarded to A/P clerk.
- Sells service labour and parts ensuring all techs are highly productive so that budgets and goals are met.
- Answering customer calls, assign and organize day to day workload within the service department.
- Prepare and present quotes to customers for repairs and obtain approvals.
- Ensures all assigned work is completed in a timely manner.
- Ensures all service Warranty and Product Improvement Programs are completed, submitted to the warranty administrator within the required timeframe to receive maximum credit.
- Monitor WIP on a daily basis to achieve the company goal.
- Assist service manager with the control of lost time to ensure the corporate goal of 10% is met.
- Schedule all service department trucking as required and assist, inter-departmentally as required.
- Advises Service Manager of all customer complaints.
- May approve the release of equipment for delivery to the customer upon payment.
- Assist in providing performance feedback for service technicians and staff to the Service Manager.
- Assists the Service Manager in all aspects of the Service Department.
Skills and Requirements:
- Familiar with John Deere and competitive products.
- General understanding of mechanical/technical terms is preferred.
- Ability to write and speak effectively to individuals and groups.
- Ability to use standard desktop load applications such as Microsoft Office and internet functions.
- High School Diploma or equivalent experience.
- Participation in Saturday rotation and on call program will be required.
At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.
#J-18808-Ljbffr-
Operations Branch Manager
9 hours ago
Tavistock, Devon, United Kingdom Premier Equipment Full timeType of Employment: Full-Time Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and...
-
Office Services Lead
4 weeks ago
Exeter, Devon, United Kingdom Allen & York (Built and Natural Environment) Ltd Full timeRegional Commercial Lead - Southwest Competitive salary Exeter, UK (hybrid working with core days in the office) Allen & York are excited to be working with a specialist geotechnical and geoenvironmental consultancy, delivering leading, cutting-edge services for a wide range of clients in the UK and Ireland. Our client is looking for a passionate Regional...
-
Specialist Services Lead
7 days ago
Exeter, Devon, United Kingdom Torbay and South Devon NHS Foundation Trust Full timeWe are developing an innovative, integrated model of children's community services across Devon & Torbay and looking for enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams. As a large community service, you will be joining a strong, enthusiastic and supportive group of professionals that provides a...
-
Senior Contract Management Team Lead
1 month ago
Exeter, Devon, United Kingdom Service Care Solutions Full timeEngagement & Compliance Lead 53 per hour Home worker. As an Engagement & Compliance Lead, you will serve as the National Lead for Cull liaison activity for Operation Cobb, the Police National Response to Badger Control during planning and operational phases. You will be responsible for ensuring compliance, maintaining security of sensitive information,...
-
Property Sales Consultant
3 weeks ago
Tavistock, Devon, United Kingdom Premier Equipment Full timeType of Employment: Full-Time Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and...
-
Regional Operations Manager
9 hours ago
Tavistock, Devon, United Kingdom Premier Equipment Full timeLocation: Elmira, ON Type of Employment: Full-Time Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to...
-
Technology Specialist
3 weeks ago
Tavistock, Devon, United Kingdom Premier Equipment Full timeType of Employment: Full-Time ** Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to customers of quality and...
-
Inside Sales Representative
3 weeks ago
Tavistock, Devon, United Kingdom Premier Equipment Full timeLocation: Elmira, ON Type of Employment: Full-Time Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating back to the 1950's, our organization has grown through the decades bringing to life John Deere's commitment to...
-
Planter and Combine Specialist
3 weeks ago
Tavistock, Devon, United Kingdom Premier Equipment Full timeLocation: Elmira, ON Type of Employment: Full-Time ** This position will be working from one of our 8 locations depending on what works best for the successful candidate. *** Premier Equipment Ltd is a full-service John Deere dealership specializing in agriculture, lawn and commercial grounds care and compact construction equipment. With heritage dating...
-
Service Management Lead
1 week ago
Torridge, Devon, United Kingdom Everpool Recruitment Full timeLooking to make a real impact in mental health care? Join us as our Mental Health Clinical Lead and take charge of delivering a passionate service that truly makes a difference in people's lives. Lead the way in ensuring the safe and effective delivery of our mental health services, driving towards meaningful outcomes for our clients. Be the go-to...
-
Service Delivery Lead Private Research
3 weeks ago
East Devon, Devon, United Kingdom Pulse Temp Nursing Full timeService Delivery Lead (SDL) Band 5 Nurse - Private Research - Exmouth Pulse Nursing Agency are proud to be working with one of our Research clients on a fantastic project based in Exmouth. Our client are running a project aimed at carrying out blood tests in the community, starting ASAP. We are looking for Band 5 Registered Nurses to work as part of a...
-
Pensions Service Lead
4 days ago
Exeter, Devon, United Kingdom Wise Employment Full timeWe're seeking an experienced HR Pensions Lead to join a dynamic team in a key role. As an HR Pensions Lead , you'll be the expert on pension scheme regulations and processes. Your responsibilities will include providing guidance to managers, employees, and stakeholders, ensuring compliance with legislative changes, and supporting pension-related...
-
Planned Works Surveyor
4 weeks ago
Devon, United Kingdom Service Care Full time**The Role** Key purpose of the role is to lead on contract management for capital and revenue programmed works and complete all scheduled maintenance surveying work. Key responsibilities will include but not be limited to: - Responsible for Budget monitoring for all managed projects. Monthly attendance at finance meetings to provide updates on financial...
-
Service Delivery Lead
3 weeks ago
Mid Devon, Devon, United Kingdom Pulse Temp Nursing Full timePulse Nursing Agency are proud to be working with one of our Research clients on a fantastic project based in Tiverton. Our client are running a project aimed at carrying out blood tests in the community, starting ASAP. We are looking for Band 5 Registered Nurses to work as part of a project team of 20 healthcare professionals who will work together for the...
-
Service Delivery Lead
6 days ago
Exeter, Devon, United Kingdom Pulse Temp Nursing Full timePulse Nursing Agency are proud to be working with one of our Research clients on a fantastic project based in t Exeter. Our client are running a project aimed at carrying out blood tests in the community, starting ASAP. We are looking for Band 5 Registered Nurses to work as part of a project team of 20 healthcare professionals who will work together for...
-
Lead Data Analyst
3 days ago
Devon, United Kingdom Staffworx Full timeLead Data Analyst – South West, to £70K + bonus, full bensLeading software company, looking for experienced senior / lead data analyst to lead the evolution of data infrastructure and analytics as they build and develop next generation of self-service data tools for customers and transition to new Azure Cloud platform.You will lead a small team of skilled...
-
Lead Data Analyst
3 days ago
Devon, United Kingdom Staffworx Full timeLead Data Analyst – South West, to £70K + bonus, full bens Leading software company, looking for experienced senior / lead data analyst to lead the evolution of data infrastructure and analytics as they build and develop next generation of self-service data tools for customers and transition to new Azure Cloud platform. You will lead a small team of...
-
Lead Data Analyst
2 days ago
Devon, United Kingdom Staffworx Full timeJob DescriptionLead Data Analyst – South West, to £70K + bonus, full bensLeading software company, looking for experienced senior / lead data analyst to lead the evolution of data infrastructure and analytics as they build and develop next generation of self-service data tools for customers and transition to new Azure Cloud platform.You will lead a small...
-
Lead Data Analyst
3 days ago
Devon, United Kingdom Staffworx Full timeLead Data Analyst – South West, to £70K + bonus, full bensLeading software company, looking for experienced senior / lead data analyst to lead the evolution of data infrastructure and analytics as they build and develop next generation of self-service data tools for customers and transition to new Azure Cloud platform.You will lead a small team of skilled...
-
Lead Data Analyst
2 days ago
Devon, United Kingdom Staffworx Full timeJob Description Lead Data Analyst – South West, to £70K + bonus, full bens Leading software company, looking for experienced senior / lead data analyst to lead the evolution of data infrastructure and analytics as they build and develop next generation of self-service data tools for customers and transition to new Azure Cloud platform. You will lead a...