CSM Manager

2 weeks ago

Brighton East Sussex, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

An innovative ecom-tech solution working with some of the most recognised logos across the globe
This awesome company work with brands you see every day, helping them engage and convert more consumers with exciting and engaging digital content.

Supporting globally recognised brands across retail, ecommerce, automotive and more, you’ll be the day to day contact and strategic lead for a book of c.15 accounts worth £700k - £900k ARR.

Joining the existing team of 3, you’ll focus on platform usage, performance and critically, storytelling, turning data into insight

Responsibility wise, you’ll manage everything post onboarding and work closely with the senior team and/or sales function when it comes to the heavier commercial conversations (contract renewals and account growth). You’ll have accountability, but be fully supported to deliver

Previous experience in a customer success role within the SaaS space
A well-versed approach to high touch, customer management. Data savvy and able to tell a story to create value.
Experience of working for or within globally recognised brand (retail, ecommerce or automotive) at head office level.
Experience using Customer Success Platforms such as Planhat, Gainsight or Churnzero.
Experience of working with marketing, brand or digital content decision makers.

A base salary up to £50k plus 20% bonus
~ Hybrid working, 1 or 2 days a week in Brighton.
~ Healthcare and Dental care.
~28 Days annual leave (plus BH).

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support.

  • CSM Manager

    4 weeks ago

    Brighton, East Sussex, United Kingdom Trident Computers (U.k.) Limited Full time

    Job Location: Office based Brighton Job Type: Permanent We take pride in providing dynamic and impactful B2B technology solutions and maintaining strong partnerships with leading industry suppliers such as Microsoft, Dell, SonicWall, and Cisco Meraki. As our company experiences rapid growth and looks toward future expansion, this role will continue to...

  • Clinical Site Practitioner

    8 months ago

    Brighton, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full time

    The Clinical Site Practitioner will be responsible for providing managerial & clinical advice on all wards areas at the Royal Sussex County Hospital rotating and covering either medical and surgical wards. Optimal patient safety and staff welfare must be ensured through a visible nursing presence on each ward throughout the night supporting both nursing and...

  • Resident Engagement Specialist

    2 days ago

    Brighton, Brighton and Hove, United Kingdom Moda Living Ltd Full time

    Key Responsibilities:Deliver exceptional customer service and resident engagementConsistently meet the Moda service standard for residents and visitorsReply to resident queries and meet response timesProvide informed and accurate information to residents face-to-face or via phoneBe the first point of contact for enquiry receipt and acknowledgement, then...

  • M&E Project Managers

    7 months ago

    South East, United Kingdom Eden Brown Full time

    We are looking for a number of M&E Project Manager for Government Facility Contracts - working on Defence or MOJ schemes for a tier one Contractor/ ProviderThis is an opportunity for professional and skilled M&E Project Manager to be responsible for overseeing the design, day-to-day schedules, resource and budget, as well as manage staff to ensure work is...

  • Environmental Consultant

    4 months ago

    West Sussex, United Kingdom OHES Environmental Full time

    Environmental Consultant West Sussex- Hybrid Permanent, full-time Competitive salary + Bonus + Company Van As our Environmental Consultant you will support the Consultancy Division in providing customers, colleagues, and other stakeholders with commercially aware, technically proficient, and professional environmental risk reduction services. Furthermore,...

  • Scrum Master

    2 weeks ago

    Brighton, United Kingdom Trilogic Recruitment Full time

    Our client is a leading Dispensing Appliance Contractor (DAC) and provides a home dispensing service to over 60,000 clients across a wide range of products. Offering a cut-to-fit stoma product customisation service, they meet the diverse and individual needs of their clients. Our client continues to be on a journey of rapid growth and transformation. Our...

  • Scrum Master

    2 weeks ago

    Brighton, United Kingdom CV-Library Full time

    Our client is a leading Dispensing Appliance Contractor (DAC) and provides a home dispensing service to over 60,000 clients across a wide range of products. Offering a cut-to-fit stoma product customisation service, they meet the diverse and individual needs of their clients. Our client continues to be on a journey of rapid growth and transformation. Our...

  • Clinical Deputy Manager – Care

    1 week ago

    East Meon, United Kingdom Smartcall Healthcare Ltd Full time

    Clinical Deputy Manager – Care / Nursing Home NurseSC4609 ** We do not have a licence to recruit people from outside the United Kingdom** *MUST HAVE A MINIMUM OF 2 YEARS EXPERIENCE IN A MANAGEMENT ROLE* Position: Deputy Manager - RGN, RMN, RNLD Salary: £46,238 per year (based on 36 hours per week) Hours: Full time hours, Subject to Availability Location:...