Customer Services Engineer

2 weeks ago

Remote, United Kingdom Carrier Full time

Carrier is the world’s leader in high-technology heating, air-conditioning, and refrigeration solutions, boasting over 100 years of proven innovation. We tackle complex challenges on a global scale, and our groundbreaking innovations continue to propel new industries forward.
This is your chance to work with cutting-edge HVAC technology while delivering exceptional service and support to our valued customers.
As a Chiller Engineer, you will play a vital role in troubleshooting, servicing, and commissioning industrial water chillers. You’ll have the opportunity to work both independently and collaboratively, providing technical support for breakdowns, installations, and maintenance.
Respond to service calls efficiently, conducting risk assessments before work.
Perform maintenance, repair, and fault diagnosis on a variety of Carrier and third-party chillers, including air-cooled, water-cooled, screw, scroll, centrifugal, and reciprocating systems.
Diagnose and rectify electrical and mechanical faults, troubleshoot complex technical issues both on-site and remotely, and interpret wiring diagrams, P&ID drawings, and pressure enthalpy diagrams.
Commission standard and large-capacity chillers, ensuring system-wide installation compliance and providing technical advice to customers.
Work closely with customers, attend meetings, and offer expert technical guidance with minimal supervision.
Oversee technicians on large sites, support junior engineers and apprentices, and assist Carrier’s Training Manager in delivering technical courses.
Ensure adherence to F-Gas regulations and health & safety standards, and provide clear service reports via our digital platform.
City & Guilds Qualification in Refrigeration and Air Conditioning.
F-Gas Qualified (Category 1).
HNC / ONC in Refrigeration and Air Conditioning (preferred).
Ability to work on commercial and industrial HVAC systems, troubleshooting complex breakdowns.
Full UK Driving Licence (or equivalent).
Strong understanding of refrigeration circuits, thermodynamics, and control systems.
Experience working in a Technician or Engineer role in the HVAC industry.
Competitive salary package (Negotiable DOE).
~ Enhanced payments through lead generation, travel time, overtime, and on-call.
~ Company Vehicle.
~25 Days Holiday + bank holiday + holiday purchase scheme.
~ Company Pension.
~ Great career progression opportunities, with development and continuous training offered.
~ As part of our team, you’ll be working for a global leader that invests in your professional growth and supports your career ambitions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

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