Field Service Engineer

2 weeks ago

Remote, United Kingdom Bizerba Full time £40,000 - £60,000 per year

Field Service Engineer - Food Pro | Bizerba (UK) Ltd

Field Service Engineer - Food Pro

Location: Milton Keynes, Buckinghamshire, United Kingdom

Salary: Competitive

Type: Full-time, Permanent

Work Arrangement: Remote

About Bizerba (UK) Ltd

At Bizerba (UK) Ltd, we are dedicated to delivering innovative weighing, slicing, and labelling solutions that drive efficiency and quality in the food industry. As a recognised leader in the sector, we pride ourselves on our commitment to customer satisfaction and technological excellence. We are now seeking a skilled and motivated Field Service Engineer - Food Pro to join our dynamic team in Milton Keynes.

Role Overview

The Field Service Engineer - Food Pro plays a crucial role in ensuring the seamless operation of our food processing equipment at client sites. This is a hands-on position requiring technical expertise, excellent problem-solving skills, and the ability to work independently. You will be the face of Bizerba, delivering exceptional service and support to our valued customers across the region.

Key Responsibilities
  • Provide on-site installation, maintenance, and repair services for Bizerba food processing and weighing equipment.
  • Diagnose and troubleshoot technical issues efficiently to minimise downtime for customers.
  • Perform routine inspections and preventative maintenance to ensure equipment reliability and compliance with safety standards.
  • Collaborate with the technical support and engineering teams to resolve complex technical challenges.
  • Maintain accurate service records and reports using company systems.
  • Advise customers on best practices for equipment operation and maintenance to optimise performance.
  • Participate in ongoing training and development to stay current with product knowledge and industry trends.
  • Adhere to health and safety regulations at all times while working on customer sites.
Essential Qualifications & Skills
  • Proven experience as a Field Service Engineer, preferably within the food processing or engineering sectors.
  • Strong mechanical and electrical troubleshooting skills.
  • Experience with industrial weighing, slicing, or labelling equipment is highly desirable.
  • Ability to interpret technical manuals, schematics, and wiring diagrams.
  • Excellent communication and customer service skills.
  • Self-motivated with the ability to work independently and manage your own schedule.
  • Valid UK driving licence and willingness to travel regularly to customer sites.
  • Good IT skills, including familiarity with service management software.
  • Strong attention to detail and commitment to delivering high-quality workmanship.
Benefits
  • Competitive salary package reflecting your skills and experience.
  • Company vehicle, phone, and laptop provided.
  • Comprehensive training and development opportunities.
  • Supportive and friendly working environment.
  • Contributory pension scheme.
  • Generous holiday entitlement.
  • Remote working flexibility with regular site visits.
  • Opportunities for career progression within a global organisation.
How to Apply

If you are passionate about engineering and delivering top-tier service in the food industry, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role via our careers page or the job board where you found this listing.

Join Bizerba (UK) Ltd and be part of a team that values innovation, quality, and customer satisfaction. We look forward to welcoming you on board

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