Bulky Goods Delivery Specialist

4 weeks ago


Worksop Nottinghamshire, United Kingdom Kybotech Group Full time

We're seeking an experienced, hard-working Home Delivery Operations Manager to lead our UK residential delivery operations for bulky garden buildings, furniture, and oversized products. The ideal candidate will have a proven track record of managing and expanding a network of van contractors, carriers, and pallet delivery companies to handle 100,000+ annual home deliveries.

Key Responsibilities:

  • Manage relationships with existing van contractors, carriers, and pallet networks
  • Actively recruit and onboard new delivery partners to support our growing volumes
  • Negotiate competitive rates and contracts with logistics providers
  • Analyse delivery data to identify improvement opportunities and optimize routes
  • Implement and manage transportation software/systems
  • Develop and maintain standard operating procedures for home delivery logistics

Ideal Candidate:

  • 7+ years of experience managing home delivery operations for bulky goods
  • Proven success in expanding and optimizing delivery networks
  • Exceptional relationship-building and people management skills
  • Data-driven decision maker with a continuous improvement mindset
  • Thrives in an entrepreneurial, high-growth environment
  • Passion for providing an outstanding delivery experience to end-customers

Not Suitable For:

  • Candidates without hands-on experience in home delivery operations
  • Those lacking existing relationships with UK delivery contractors and carriers
  • Individuals who struggle in a fast-paced, rapidly changing work environment
About Kybotech Group

Kybotech is a £30 million company based in Worksop. We create high-quality wooden products for gardens and outdoor spaces. Our products are sold on our websites and through trade partners. We also have a bike brand, physio brand, and timber mill in Hull. At Kybotech, we trust our team to take charge and get the job done.

  • 5+ years of experience managing residential deliveries for oversized products
  • Extensive network of contacts in the van contractor, carrier, and pallet delivery space
  • Strong negotiation and communication skills
  • Proficiency in transportation management software and data analysis
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Willingness to be hands-on and solve problems in a growing company
  • Competitive Salary: We offer a competitive salary band within the market.
  • Professional Development: We encourage continuous learning and professional development. We provide resources and support for courses and certifications that enhance your skills and contribute to the business.
  • Team Environment: You will be part of a team-driven environment where collaboration and mutual respect are the norm.
  • Health and Wellbeing: We value our employees' health and wellbeing, and are committed to providing a safe and healthy workplace.
  • Variety of Work: As part of a diverse business group, you'll have the opportunity to work across different business units and industries, providing a rich and varied experience.
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