Human Resources Advisor

2 weeks ago

Ashford Kent, United Kingdom CareTech Full time

HR Advisor – Ashford | £33,000 per annum Are you an experienced HR professional looking for your next step? We're looking for a confident and proactive HR Advisor to join our team in Ashford. Reporting to the HR Business Partner, you'll be the first point of contact for managers, providing balanced, practical and commercially focused HR advice across a range of employee relations matters. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, supporting and empowering managers, and ensuring fair, consistent, and legally compliant outcomes. Key Responsibilities Act as the first point of contact for managers seeking HR advice and guidance on employee relations issues. Support and advise managers on a range of ER cases, including: Sickness absence management (short and long term) Investigations, disciplinaries, and grievances Performance and capability management Whistleblowing and flexible working requests Provide guidance on suspension processes and coordinate meetings, hearings, and investigations. Attend and support formal meetings, taking accurate and confidential notes. Build and maintain positive relationships with trade union representatives. Draft professional correspondence, including outcome letters and case documentation. Monitor sickness absence and escalate trigger points where required. Support with occupational health referrals and follow-up actions. Deliver training and coaching to managers on absence management and HR processes. Contribute to ongoing improvements in HR policy and procedure. Undertake ad hoc project work as required by the HR Business Partner. About You Qualifications & Experience CIPD Level 5 qualified (or working towards), or equivalent experience in an HR Advisory role. Proven experience advising on complex ER matters. Experience working with trade unions and employee representatives (desirable). Skills & Knowledge Excellent understanding of UK employment law and HR best practice. Strong communication skills, both written and verbal. Ability to draft professional and accurate documentation. Excellent organisation and attention to detail. Confident delivering training and coaching to managers. Proficient IT skills, including Microsoft Office (experience with iTrent is highly desirable). Personal Attributes High levels of integrity, discretion, and confidentiality. Reliable, self-disciplined, and able to manage a busy workload. Approachable and able to build strong relationships across the organisation. Solution-focused with a balanced, commercial mindset. If you're passionate about delivering high-quality HR support and want to make a real impact, we'd love to hear from you. Location: Ashford Salary: £33,000 per annum Apply now to join a team that values collaboration, professionalism, and people-first leadership

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