Human Resources Advisor

6 days ago

Ashford, Kent, United Kingdom CareTech Full time £33,000 - £45,000 per year

HR Advisor – Ashford | £33,000 per annum

Are you an experienced HR professional looking for your next step?

We're looking for a confident and proactive
HR Advisor
to join our team in
Ashford
. Reporting to the HR Business Partner, you'll be the
first point of contact
for managers, providing balanced, practical and commercially focused HR advice across a range of employee relations matters.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, supporting and empowering managers, and ensuring fair, consistent, and legally compliant outcomes.

Key Responsibilities

  • Act as the first point of contact for managers seeking HR advice and guidance on employee relations issues.
  • Support and advise managers on a range of ER cases, including:
  • Sickness absence management (short and long term)
  • Investigations, disciplinaries, and grievances
  • Performance and capability management
  • Whistleblowing and flexible working requests
  • Provide guidance on suspension processes and coordinate meetings, hearings, and investigations.
  • Attend and support formal meetings, taking accurate and confidential notes.
  • Build and maintain positive relationships with trade union representatives.
  • Draft professional correspondence, including outcome letters and case documentation.
  • Monitor sickness absence and escalate trigger points where required.
  • Support with occupational health referrals and follow-up actions.
  • Deliver training and coaching to managers on absence management and HR processes.
  • Contribute to ongoing improvements in HR policy and procedure.
  • Undertake ad hoc project work as required by the HR Business Partner.

About You

Qualifications & Experience

  • CIPD Level 5 qualified (or working towards), or equivalent experience in an HR Advisory role.
  • Proven experience advising on complex ER matters.
  • Experience working with trade unions and employee representatives (desirable).

Skills & Knowledge

  • Excellent understanding of UK employment law and HR best practice.
  • Strong communication skills, both written and verbal.
  • Ability to draft professional and accurate documentation.
  • Excellent organisation and attention to detail.
  • Confident delivering training and coaching to managers.
  • Proficient IT skills, including Microsoft Office (experience with iTrent is highly desirable).

Personal Attributes

  • High levels of integrity, discretion, and confidentiality.
  • Reliable, self-disciplined, and able to manage a busy workload.
  • Approachable and able to build strong relationships across the organisation.
  • Solution-focused with a balanced, commercial mindset.

If you're passionate about delivering high-quality HR support and want to make a real impact, we'd love to hear from you.


Location:
Ashford


Salary:
£33,000 per annum


Apply now
to join a team that values collaboration, professionalism, and people-first leadership

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