Manager Implementation Management

2 months ago

United Kingdom Ampa - Legal & Professional Services Full time

Role: Group Continuous Process Improvement (CPI) Manager Office Location: Flexible (travel to other offices required)
Reporting To: Head of Service Excellence

The UK’s leading group of legal and professional services companies with a shared purpose; We handle personal and business-critical issues and game-changing deals across many dynamic sectors. Our people have a blend of excellent technical and business skills with the talent to do things differently.

Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. Finance, Operations, People, Marketing, IT, Risk and Executive Leadership team

They will work closely with teams and stakeholders to continually identify areas of improvement to be considered for inclusion in the over-arching strategy, owned by the Head of Service Excellence.

They will enhance efficiency, productivity, and quality, focusing on customer journeys across technologies, meetings, working settings (Home/Office), operational design and digitisation.
This role entails important and critical reporting in order to evidence and ensure consistent high quality in terms of effectiveness, efficiency and best value from the operations teams. IT, Business Change, Procurement, Regional Operations, Marketing and InfoSec teams to define, implement and optimise the end-to-end change delivery model - layer changes and projects.

Service delivery management; Measuring performance across the teams via KPI's and analysing SLA's, and putting into action the necessary steps from the evidence this data provides. Supporting our Responsible Business team to maintain legal reporting, being a visible advocate for this, both across the Group and with our suppliers and collaborating on legal reporting for our BCorp accreditation.

Developing and implementing strategies for process improvement based on data analysis and best practices
Training employees on new processes and ensuring they are followed correctly
Monitoring and reporting on the effectiveness of process improvement efforts (KPIs)
Staying up-to-date with industry trends and advancements in process improvement methodologies

Acts as an ambassador for our IOS –living and breathing our SEATA ethos (simple, empowered, accountable, transparent and agile)
Thrives in an agile environment –able to make things happen
Experience in process improvement or project management is highly desirable
Proven record of accomplishment of successfully executing change programs to deliver quality, service, risk and commercial benefits across the spectrum of related services
Professional Services, Legal Services etc
Broad customer experience background with a proven record of accomplishment of successfully delivering and/or contributing to the development & implementation solutions across the spectrum of people, policy, process, systems etc
A track record which demonstrates change management as well as the ability to think laterally and challenge the status quo in order to deliver continuous improvement and cost effectiveness in the services delivered
Digital and technology acumen
Agile working delivery methodology
Excellent organisational skills enabling the prioritisation and management of multiple tasks
Strong business analysis, process mapping and facilitation skills
To be comfortable working without routine supervision and show a high degree of initiative to succeed in a demanding environment

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have hubs in Birmingham, Bristol, Edinburgh, Leicester, London, Milton Keynes, Nottingham, Solihull, Southampton, Stratford-upon-Avon, Lincoln, Southampton and Sheffield.

Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

  • Implementation Manager

    7 days ago

    united kingdom KHUDA TECHNOLOGY LIMITED Full time

    Role: Implementation ManagerSalary: Up to £55,000Location: SuffolkType: PermanentAre you an experienced Implementation manager looking for a new opportunity? I have partnered with a fantastic business who are looking to add to the team. This will be a hands-on role and you will actively contribute to the implementation of projects while managing a small...

  • Implementation Manager

    2 weeks ago

    United Kingdom KHUDA TECHNOLOGY LIMITED Full time €55,000

    Role: Implementation Manager Salary: Up to £55,000 Location: Suffolk Type: Permanent Are you an experienced Implementation manager looking for a new opportunity? I have partnered with a fantastic business who are looking to add to the team. This will be a hands-on role and you will actively contribute to the implementation of projects while managing a...

  • Implementation Management Manager

    2 weeks ago

    United Kingdom KHUDA TECHNOLOGY LIMITED Full time €55,000

    Role: Implementation Manager Salary: Up to £55,000 Type: Permanent Are you an experienced Implementation manager looking for a new opportunity? I have partnered with a fantastic business who are looking to add to the team. This will be a hands-on role and you will actively contribute to the implementation of projects while managing a small team of...

  • Implementation Management Manager

    1 month ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation Manager Remote Salary up to £60k Plus £10k bonus Technet is currently partnered with a leading software company who are focused on the healthcare industry. They are looking for a dynamic Implementation manager to lead a team of Onboarding Success Managers. In this crucial role, you'll ensure that UK customers receive immediate...

  • Implementation Management Manager

    1 month ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation Manager Remote Salary up to £60k Plus £10k bonus Technet is currently partnered with a leading software company who are focused on the healthcare industry. They are looking for a dynamic Implementation manager to lead a team of Onboarding Success Managers. In this crucial role, you'll ensure that UK customers receive immediate...

  • Implementation Management Manager

    1 month ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation Manager Remote Salary up to £60k Plus £10k bonus Technet is currently partnered with a leading software company who are focused on the healthcare industry. They are looking for a dynamic Implementation manager to lead a team of Onboarding Success Managers. In this crucial role, you'll ensure that UK customers receive immediate...

  • Implementation Manager

    4 weeks ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation Manager Remote Salary up to £60k Plus £10k bonus Technet is currently partnered with a leading software company who are focused on the healthcare industry. With over 2000 people globally they are shaping how patients interact with the practices and making a positive impact. They are looking for a passionate individual excited about...

  • Implementation Manager

    4 weeks ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation Manager Remote Salary up to £60k Plus £10k bonus Technet is currently partnered with a leading software company who are focused on the healthcare industry. With over 2000 people globally they are shaping how patients interact with the practices and making a positive impact. They are looking for a passionate individual excited about...

  • Implementation Manager

    1 month ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation Manager Remote Salary up to £60k Plus £10k bonus Technet is currently partnered with a leading software company who are focused on the healthcare industry. With over 2000 people globally they are shaping how patients interact with the practices and making a positive impact. They are looking for a passionate individual excited about...

  • Implementation Manager

    7 days ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation Manager Remote Salary up to £60k Plus £10k bonus Technet is currently partnered with a leading software company who are focused on the healthcare industry. With over 2000 people globally they are shaping how patients interact with the practices and making a positive impact. They are looking for a passionate individual excited...

  • Implementation Manager

    1 month ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation ManagerRemoteSalary up to £60k Plus £10k bonusTechnet is currently partnered with a leading software company who are focused on the healthcare industry. With over 2000 people globally they are shaping how patients interact with the practices and making a positive impact.They are looking for a passionate individual excited about creating...

  • Implementation Manager

    1 month ago

    United Kingdom TechNET IT Recruitment Ltd Full time

    Implementation ManagerRemoteSalary up to £60k Plus £10k bonusTechnet is currently partnered with a leading software company who are focused on the healthcare industry. With over 2000 people globally they are shaping how patients interact with the practices and making a positive impact.They are looking for a passionate individual excited about creating...

  • Manager Implementation Management

    1 month ago

    United Kingdom Maximus UK Full time

    Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do...

  • Manager Implementation Management

    1 month ago

    United Kingdom Maximus UK Full time

    Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do...

  • Programme Implementation Manager

    2 weeks ago

    United Kingdom JGA Recruitment Group Full time

    Implementation Programme Manager Remote JGA are delighted to be working with a leader in the HR & Payroll solutions space, who are looking to add a Implementation Programme Manager to the team. Customer Partnership: Collaborate with customer managers to ensure on-time, high-quality, and on-budget delivery. Performance Management: Report on...

  • Payroll Implementation Manager

    2 weeks ago

    united kingdom Hansen Filler Associates Full time

    We are currently partnering with a Global Leading Private Equity Backed organisation in their search for an experienced Payroll Implementation Manager. Our client is going through a significant period of change and transformation, and are looking for this person to join for an initial 8 month period. This role will play a crucial part in delivering the...

  • Payroll Implementation Manager

    1 month ago

    United Kingdom Olympus Talent Full time

    Role: Payroll Implementation Manager (Remote)We are looking for an experienced Payroll Implementation Manager to join the Olympus Talent team. This is a full-time remote position that requires extensive payroll expertise across multiple countries. To be successful in this role, you must have 5+ years of experience managing and implementing in-house payrolls...

  • Implementation Programme Manager

    2 weeks ago

    United Kingdom JGA Recruitment Group Full time

    Implementation Programme Manager Remote JGA are delighted to be working with a leader in the HR & Payroll solutions space, who are looking to add a Implementation Programme Manager to the team. Key Responsibilities: Customer Partnership: Collaborate with customer managers to ensure on-time, high-quality, and on-budget delivery. Programme Planning: ...

  • Implementation Programme Manager

    2 weeks ago

    United Kingdom JGA Recruitment Group Full time

    Implementation Programme ManagerRemoteJGA are delighted to be working with a leader in the HR & Payroll solutions space, who are looking to add a Implementation Programme Manager to the team.Key Responsibilities:Customer Partnership: Collaborate with customer managers to ensure on-time, high-quality, and on-budget delivery.Programme Planning: Develop and...

  • Implementation Programme Manager

    2 weeks ago

    United Kingdom JGA Recruitment Group Full time

    Implementation Programme ManagerRemoteJGA are delighted to be working with a leader in the HR & Payroll solutions space, who are looking to add a Implementation Programme Manager to the team.Key Responsibilities:Customer Partnership: Collaborate with customer managers to ensure on-time, high-quality, and on-budget delivery.Programme Planning: Develop and...