Implementation Management Manager

5 days ago


United Kingdom TechNET IT Recruitment Ltd Full time

Implementation Manager
Remote
Salary up to £60k Plus £10k bonus
Technet is currently partnered with a leading software company who are focused on the healthcare industry. They are looking for a dynamic Implementation manager to lead a team of Onboarding Success Managers. In this crucial role, you'll ensure that UK customers receive immediate value from their practice management products by fostering a customer-centric culture and achieving key operational outcomes.
Coach team members in best practices, fostering continuous development.
Lead recruitment making sure high talent is brought into the business

Champion onboarding across the business, focusing on building great experiences.
Work with teams across the business to achieve the best customer outcomes.

Partner with teams to refine pipelines and management tools.
Experience in team management and customer onboarding, preferably in a SaaS or technology-driven environment.
Experience in managing multiple priorities and projects at once
Experience with change management and driving customer adoption of new technologies.
Strong project management skills, with proficiency in tools like Jira, Hubspot, and LMS platforms.
Proficiency in office software (e.g., MS Office, Slite, Slack).
PMP, PRINCE2, or other project management certifications are a bonus



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