Immigration Senior Caseworker

5 days ago

Chester Cheshire, United Kingdom Suassuna Global Full time

Job Title: Senior UK Immigration Caseworker
Location: Remote (UK)
Employment Type: Full-time
Working Hours: 8h per day, Monday to Friday

Suassuna Global is a leading SRA-regulated immigration law firm based in the heart of London. Founded by solicitor Livia Suassuna—qualified in both Brazil and the UK—our firm specialises in expert, empathetic immigration services. We pride ourselves on personalised, high-quality support at every stage of the immigration journey, treating each client as part of our extended family.

We are seeking a seasoned and highly organised UK Immigration Caseworker to join our team. In this role you will oversee all immigration casework, review and approve critical legal documentation, supervise and mentor junior staff, and contribute directly to business development. You will ensure that every case meets our rigorous quality and compliance standards, while also fostering client relationships and helping drive the firm’s growth.

Supervise and manage the full lifecycle of all immigration cases handled by the firm.
Document Review & Approval:
Review, amend, and sign off on all major case documents—Client Care Letters (CCLs), visa applications, supporting statements, and legal representations—ensuring accuracy and regulatory compliance.
Provide clear feedback and training on document-drafting standards.

Team Leadership & Training:
Mentor and line-manage junior caseworkers, paralegals and administrative staff, delivering on-the-job training and conducting six-monthly performance reviews.
Foster a collaborative environment and uphold firm procedures.

Identify and pursue business development opportunities through referrals, client testimonials, and networking.

Compliance & Quality Assurance:
Ensure all work adheres to current UK immigration law, SRA requirements, and the firm’s internal quality standards.
Utilise and champion our digital tools (Pipedrive, Google Docs, Slack, case-management software) to streamline workflows.
Data Protection & Confidentiality:
Maintain strict confidentiality of client data in line with GDPR and firm policies.
Lead by example in safeguarding sensitive information.

Minimum 5 years’ experience in private UK immigration casework, covering visas such as Skilled Worker, EUSS, Family visas, Global Talent, and Naturalisation.
Impeccable written and spoken English.
Proficiency in CRM and case-management systems (e.g., Pipedrive), Gmail, Google Docs, and related office software.
Self-driven, proactive, and committed to continuous professional development.

Immigration-related accreditations (e.g., OISC Level 3, ILP qualifications).
Fluency in Brazilian Portuguese.
Experience handling high-volume or corporate immigration caseloads.

Competitive UK salary.
Collaborative, supportive, and modern remote working environment.
Opportunities for professional development, training, and career progression within a growing firm.

Suassuna Global is committed to diversity and equal opportunities. We welcome applications from all qualified candidates, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

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